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About the Role
NetBrain is seeking a technically strong and highly collaborative Product Manager to act as a liaison between product, marketing, and go-to-market teams. This role will translate product strategy into clear positioning, lead cross-functional launches, and ensure our no-code automation platform meets customer needs and market opportunities. The ideal candidate will possess a combination of analytical skills, storytelling ability, and execution drive to influence product direction and maximize impact in a fast-paced, AI-driven environment.
Responsibilities
- Own the roadmap and backlog for a defined product area, balancing customer needs, technical constraints, and business priorities.
- Conduct customer, market, and competitive research to identify problems worth solving, and translate findings into clear recommendations.
- Write user stories, requirements, and acceptance criteria, and maintain feature documentation and internal knowledge resources.
- Gather and synthesize input from customers, Sales, and Support, and turn it into prioritized product improvements.
- Work with Engineering, Design, and QA through planning, development, and release. Track progress, manage scope trade-offs, and remove blockers.
- Maintain roadmaps and timelines for your area and keep stakeholders informed on status, risks, and changes.
- Lead launches for small and mid-sized features, and support major launches, in partnership with Product Marketing and Customer Success. This includes launch readiness, internal enablement, and customer-facing documentation.
- Validate features against requirements, triage issues with QA and Engineering, and ensure releases meet usability and quality standards.
- Define success metrics for your features, analyze usage and adoption data, and use results to inform iteration.
- Stay current on network automation, competitors, and AI trends that affect your product area.
- Perform other related responsibilities as assigned.
Requirements
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
- 2+ years of professional experience in product management or a closely related role (e.g., product operations, business analysis, technical program management, or solutions consulting) at a software or technology company
- Experience taking features from idea through launch with an engineering team, including writing requirements and prioritizing a backlog
- Strong analytical and problem-solving skills, with comfort using data to evaluate decisions and measure outcomes
- Strong written and verbal communication, with the ability to explain technical concepts to diverse audiences
- Ability to collaborate across Engineering, Design, Sales, Marketing, and Support, and to influence without direct authority
- Ability to manage multiple priorities and deliver with limited supervision
- Proficiency with product and collaboration tools (e.g., Jira, roadmapping tools, spreadsheets, presentation software)
- Interest in the networking, IT operations, or automation space
- Experience with SaaS, enterprise software, or AI/automation products
- Familiarity with networking or IT operations concepts
- Experience with product analytics tools
Skills
- Product Management
- Roadmap and Backlog Management
- Customer Research
- Market Research
- Competitive Analysis
- Requirements Gathering
- User Story Writing
- Acceptance Criteria Definition
- Stakeholder Communication
- Cross-functional Collaboration
- Product Launch Management
- Data Analysis
- Problem-Solving
- Technical Communication
- Jira
- Roadmapping Tools
- Spreadsheets
- Presentation Software
- SaaS
- Enterprise Software
- AI/Automation Products
- Networking Concepts
- IT Operations Concepts
- Product Analytics Tools
Location
- Remote
Work Type
- Full-time
Experience Level
- 2+ years of professional experience in product management or a closely related role
Education Level
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
Salary/Compensations
- CAD $90,000 - CAD $110,000 plus potential bonus
Benefits
- RRSP
- Medical/Dental coverage
About the Company
- Founded in 2004, NetBrain is the leader in no-code network automation.
- Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management.
- Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
- If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
- In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.