Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Health Club Treatment Technician - White City House, West London role.

Rezi rewrites your resume against Soho House via Caterer.com's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Health Club Treatment Technician - White City House, West London posting at Soho House via Caterer.com — free, in seconds.

About the Role

At Soho House, a Health Club Treatment Technician is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.

Responsibilities

Welcome every member by name and guest with open arms and in a hospitable manner.
Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.
Provide safe and correct guidance on the use of recovery and wellbeing equipment, including Hyperbaric chamber, Cryotherapy, Photobiomodulation bed (PBM), and Compression boots.
Encourage a positive, inclusive, and respectful workout atmosphere.
Ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.
Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.
Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.
Uphold discretion and professionalism, especially when serving VIPs and PWKs.
Assist with booking appointments, classes, or providing information about fitness services and facilities.

Requirements

Minimum of 2+ years’ experience in similar capacity
L3 Beauty/ Massage Therapist or Personal Trainer Qualification required
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously

Skills

First class service
Reliability
Friendliness
Problem solving
Customer service
Professionalism
Teamwork

Location

Work Type

Full-time

Experience Level

Up to 2 years’ experience

Education Level

L3 Beauty/ Massage Therapist or Personal Trainer Qualification

Salary/Compensations

£14—£14 GBP

Benefits

Weekly Pay
10% treatment commission
Team meal whilst on shift prepared by our chefs
Soho Friends Membership
50% Team discount on Food & Drink, 7 days a week
Staff Room Rates
Health Cash Plan (option to up to 2 additional dependents)
Dental Plan (option to add up to 2 additional dependents)
Birthday Day Off after 1 years' continuous service
Up to 50% Staff Discount on Cowshed & Soho Home
2 days paid a year to support a charity of your choice
Free Counselling Sessions
Cookhouse & House Tonic: Unique food and drink training, events and opportunities
Continuous training to develop yourself personally and professionally
Team Events
Global benefits and perks
Training to develop technical and managerial skills

About the Company

Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.