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About the Role
We are seeking a Business Development Manager to join our Education business and help schools, Multi-Academy Trusts, colleges and universities transform the way they manage and deliver essential services. In this role, you’ll take ownership of an established account base and a defined UK territory, with responsibility for identifying and securing new business opportunities within those accounts. You’ll build strong relationships with key stakeholders, uncover additional needs and expand Civica’s footprint by positioning our Cashless, Catering Management, College Management and Operations Management solutions. This is a new business-focused role for someone who enjoys opening opportunities, navigating multiple stakeholders and managing the full sales cycle from initial engagement through to close. You’ll manage a varied pipeline, prioritise the strongest opportunities and create clear close plans that maintain momentum throughout the sales process.
Responsibilities
- Drive new business growth and expand existing relationships across a portfolio of Education customers within a defined UK territory.
- Build and maintain trusted relationships with senior stakeholders across schools, MATs, colleges and universities, positioning Civica's solutions to meet strategic objectives.
- Manage the full sales cycle from prospecting and opportunity creation through to negotiation, close and account growth.
- Develop and execute effective account and territory plans to build pipeline, prioritise opportunities and maximise revenue.
- Maintain accurate forecasting, pipeline management and close plans within Salesforce, coordinating internal and external stakeholders to achieve successful outcomes.
Requirements
- Proven experience in new business SaaS sales, ideally within the Education or wider public sector market
- Experience managing a territory, account base or portfolio of customers
- A strong track record of identifying opportunities and closing new business
- Excellent communication and consultative selling skills
- Ability to build relationships with senior stakeholders and navigate complex buying environments
- Commercial, energetic and target-driven approach
- Strong organisation and prioritisation skills
- Self-starter mindset with a hunger to exceed targets
- Ability to manage a busy pipeline and maintain momentum across multiple opportunities
- Full UK driving licence and willingness to travel to customer sites and team meetings
- Salesforce experience would be advantageous
- Education sector experience would be beneficial but is not essential
Skills
- New business SaaS sales
- Territory management
- Account management
- Customer portfolio management
- Opportunity identification
- Closing new business
- Communication
- Consultative selling
- Relationship building
- Stakeholder management
- Complex buying environment navigation
- Commercial acumen
- Target-driven approach
- Organisation
- Prioritisation
- Sales pipeline management
- Salesforce
- Education sector knowledge
Location
- UK
Work Type
- Full-time
Experience Level
- New business focused
- Sales experience
Benefits
- 25 Days Annual Leave + bank holidays
- Option to buy up to 10 extra days of leave
- Up to 3 extra days off for volunteering
- 5% employer match pension contributions
- Up to 75% salary cover for long-term illness (Income Protection)
- 4x salary Life Assurance
- £25,000 Critical Illness Cover (extendable to dependents)
- Private Medical Insurance
- Health Cash Plan
- Dental Insurance
- Affinity Groups
- Refer a friend bonus
About the Company
- Civica creates software that helps deliver critical services for citizens globally.
- Over 5,000 public bodies use Civica's software.
- Civica's software is used by over 100 million citizens.
- Civica's aspiration is to be a GovTech champion.
- Civica has 21 years of continuous growth and success.
- Civica is passionate about its work and the citizens it serves.
- Civica champions the use of technology in public services to improve outcomes for citizens and public sector organizations.
- Civica helps employees unlock their potential, achieve career growth, and make a difference.
Equal Opportunity
- Civica is committed to building an inclusive and diverse workplace where everyone feels valued and supported.
- A variety of perspectives drives innovation and excellence.
- Civica welcomes applicants from all backgrounds, cultures, and experiences.
- We are an equal opportunity employer.
- We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic.
- Our recruitment process is designed to ensure fairness and transparency.
- If you need any adjustments or accommodations to participate in our recruitment process, please let us know.