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About the Role
We are seeking a highly hands-on and technical Product Manager to lead the building and scaling of our next-generation payments platform. This role requires deep technical depth, platform-level strategic thinking, and a resourceful, bias-for-action mindset to build the payments platform that powers multiple Félix products, while improving conversion, authorization rates, and unit economics. You will own our payment orchestration layer and its ecosystem, acting as a doer who works closely with engineering to build sophisticated real-time systems while owning critical business metrics.
Responsibilities
- Define & Execute Payments Product Strategy: Develop and own the payments roadmap, focused on unifying processors, banking partners, and payment methods into a single, scalable orchestration platform for pay-ins, routing, and settlement.
- Own the Payment Orchestrator: Drive the evolution of our in-house orchestrator and its rules engine, balancing authorization rates, cost per transaction, and reliability. Own reconciliation and settlement health.
- Hands-On Data Analysis & Experimentation: Own payment metrics, navigate dashboards, run SQL queries to validate hypotheses, and partner with Data Analysts and Engineers to drive improvements.
- Expand Payment Methods & Rails: Design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, and additional processors and settlement banks.
- Cross-Functional Collaboration: Work closely with Engineering, Finance, and Operations to develop scalable solutions.
- Fraud Coordination: Monitor fraud performance by payment method and supply data for fraud checkpoints.
- Partner & BD Coordination: Partner with Business Development on processor and banking partner negotiations.
- Stakeholder & Partner Management: Communicate payments strategy and impact to executive leadership, and manage relationships with external partners.
Requirements
- 5+ years of experience in product management, with a focus on payments, ideally in a fast-paced startup or growth environment where you were a primary builder.
- Proven technical fluency & resourcefulness, including working with engineering teams on API-based payments solutions, running simple SQL queries, and understanding data pipelines and system resilience.
- Deep understanding of the payments ecosystem (payment orchestration, processors/PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation), or a track record of rapidly acquiring deep domain knowledge.
- Experience owning payment performance metrics (authorization rate, conversion, processing cost, GMV) and using them to drive product improvements.
- Experience working with payment processors and orchestration, and familiarity with alternative rails (ACH, BNPL, wallets, stablecoins) is a strong plus.
- Strong ownership and a bias towards action; comfortable working hands-on rather than delegating.
- Strong stakeholder management and communication skills, especially with fraud, finance, compliance, and exec teams, as well as external partners.
- Passion for fintech and digital finance innovation.
- Equivalent competencies in the above will also be considered.
Skills
- Payments Product Strategy
- Payment Orchestration
- SQL
- Data Analysis
- Experimentation
- Payment Methods Integration
- Cross-Functional Collaboration
- Fraud Monitoring
- Stakeholder Management
- Partner Management
Location
- Miami
- México City
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years of experience in product management
Salary/Compensations
- $145,000 - $185,000
Benefits
- Base salary (Flexible depending on expectations/interview performance)
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- 401(k)
- Remote work environment
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
About the Company
- At Félix, we are building the indispensable financial companion for Latinos in the US, combining an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement easy. We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors. Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. Joining Félix means you will be part of a team building a legacy, serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
Equal Opportunity
- At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.