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About the Role
We are seeking a highly hands-on and technical Product Manager to lead the building and scaling of our next-generation payments platform. This role requires deep technical depth, platform-level strategic thinking, and a resourceful, bias-for-action mindset to build the payments platform that powers multiple Félix products, while improving conversion, authorization rates, and unit economics. You will own our payment orchestration layer and its ecosystem, working closely with engineering to build sophisticated real-time systems while owning critical business metrics.
Responsibilities
- Define and execute payments product strategy, focusing on unifying processors, banking partners, and payment methods into a scalable orchestration platform.
- Own the evolution of the in-house payment orchestrator and its rules engine, balancing authorization rates, cost per transaction, and reliability.
- Own reconciliation and settlement health across processors and banking partners, driving toward automation.
- Perform hands-on data analysis and experimentation to drive improvements in conversion, acceptance, and authorization.
- Expand payment methods and rails by designing, building, and launching integrations across various payment types.
- Collaborate with Engineering, Finance, and Operations to develop scalable solutions.
- Monitor fraud performance by payment method and supply necessary data for fraud checkpoints.
- Coordinate with Business Development on processor and banking partner negotiations.
- Manage stakeholder and partner relationships, including executive leadership, payment processors, acquiring and banking partners, and card networks.
Requirements
- 5+ years of experience in product management, with a focus on payments, ideally in a fast-paced startup or growth environment.
- Proven technical fluency and resourcefulness, including experience with API-based payments solutions and running SQL queries.
- Clear understanding of data pipelines and system resilience.
- Deep understanding of the payments ecosystem (orchestration, processors, banking partners, card networks, authorization/settlement flows, tokenization, reconciliation) or a track record of rapidly acquiring deep domain knowledge.
- Experience owning payment performance metrics and using them to drive product improvements.
- Experience working with payment processors and orchestration, with familiarity with alternative rails as a plus.
- Strong ownership and a bias towards action; comfortable working hands-on.
- Strong stakeholder management and communication skills.
- Passion for fintech and digital finance innovation.
- Equivalent competencies in the above will also be considered.
Location
- SF/NYC
- Miami
- México City
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years of experience in product management
Salary/Compensations
- $170,000 - $220,000
Benefits
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- 401(k)
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
About the Company
- Félix is building the indispensable financial companion for Latinos in the US, combining an AI-powered, conversational-first interface with real-time financial infrastructure.
- We offer fast, affordable remittances powered by AI and crypto rails, expanding into credit, savings, and wallet services.
- Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to an underserved community.
- We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors.
- Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.
- Joining Félix means being part of a team building a legacy with a deeply meaningful mission.
- We are a team that is fiercely loyal, values radical transparency and constructive feedback, and pushes for excellence.
- We are bold, focus on creating sustainable value, and building a product that improves users' lives.
Equal Opportunity
- At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.