Senior Lead Customer Partner at Kyndryl | JP | Rezi

Senior Lead Customer Partner at Kyndryl

Senior Lead Customer Partner

Kyndryl · JP

2 weeks ago

Senior Lead Customer Partner

Kyndryl · JP

20 days ago
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About the Role

Manage a major enterprise account in Japan, building trusted client relationships and leading new service opportunities from origination through proposal and contract closure. Develop account strategies, create new business opportunities, and drive sustainable account growth.

Responsibilities

  • Build and maintain long-term relationships with key stakeholders at a major enterprise account in Japan
  • Identify and develop new business opportunities based on the client’s strategic, business, and IT challenges
  • Develop account plans and create new service opportunities
  • Lead proposals by engaging delivery, solution, and technical specialists
  • Manage proposal and quotation development, internal approvals, client negotiations, contract negotiations, and deal closure
  • Navigate the client’s decision-making and approval processes to advance opportunities
  • Drive revenue growth, improve client satisfaction, and strengthen long-term relationships within the account

Requirements

  • Experience in IT services or solution sales
  • B2B sales experience with major enterprises or large-scale accounts
  • Proven ability to build trusted client relationships and translate them into proposals or business growth
  • Experience leading proposals and opportunities in collaboration with multiple internal and external stakeholders

Location

  • Japan

Work Type

  • Hybrid

Experience Level

  • Senior

Benefits

  • Be Well programs designed to support financial, mental, physical, and social health
  • Access to cutting-edge learning opportunities including certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on experiences

About the Company

  • Kyndryl runs and reimagines mission-critical technology systems that drive advantage for leading businesses.
  • Kyndryl is at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
  • Kyndryl focuses on ensuring all employees feel included and welcomes people of all cultures, backgrounds, and experiences.
  • Kyndryl's culture is driven by a sense of belonging, where employees are valued, respected, and trusted.
  • Kyndryl is committed to providing a flexible, supportive environment that prioritizes employee well-being and potential for growth.

Equal Opportunity

  • Kyndryl welcomes people of all cultures, backgrounds, and experiences.
  • Kyndryl believes in growth and encourages applications even if not all requirements are met.
  • Kyndryl is dedicated to welcoming everyone into the company, enabling them to thrive and contribute to a culture of empathy and shared success.