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About the Role

This role is for a senior product leader responsible for a portfolio of products or strategic initiatives, focusing on delivering measurable business value, strong client outcomes, and scalable product practices. The position combines product leadership, portfolio prioritization, operating model design, governance, analytics, and executive engagement, requiring thought leadership and mentorship.

Responsibilities

Lead portfolio delivery and maximize impact by managing products, product streams, or strategic initiatives from planning through delivery and value realization.
Ensure product teams focus on solving high-value problems for users, clients, and the business.
Translate strategic priorities into clear product outcomes, roadmaps, and delivery plans across multiple squads.
Drive alignment between business objectives, user needs, delivery capacity, and technical feasibility.
Monitor delivered initiatives for intended outcomes and intervene when priorities, scope, or execution require adjustment.
Balance short-term delivery commitments with long-term product sustainability, platform health, and strategic growth.
Guide teams to focus on measurable impact, adoption, and product performance beyond feature delivery.
Establish, implement, and continuously improve the product operating model across squads for consistency, clarity, and accountability.
Establish clear governance mechanisms for product planning, decision-making, prioritization, dependency management, and escalation.
Clarify roles, responsibilities, and decision rights across product, engineering, design, delivery, architecture, and business stakeholders.
Standardize core product management practices including discovery, roadmap planning, backlog management, experimentation, and outcome tracking.
Scale effective product discovery practices to ensure squads consistently validate user needs, business value, and solution assumptions before delivery.
Ensure squads use suitable measures of success, including discovery metrics, delivery indicators, adoption measures, and value outcomes.
Promote disciplined yet practical governance that enables speed, transparency, and quality decision-making.
Lead portfolio-level prioritization by assessing strategic fit, value potential, cost, risk, dependency, and execution readiness.
Develop structured business cases, investment proposals, and prioritization recommendations for senior leadership review.
Work with executives and cross-functional leaders to align investment decisions with enterprise goals, client priorities, regulatory considerations, and delivery realities.
Support trade-off discussions where funding, resources, timelines, or business priorities are constrained.
Communicate portfolio choices, sequencing logic, and expected outcomes clearly and credibly to senior stakeholders.
Influence decision-making through evidence, market insight, user understanding, and commercial judgment.
Establish a product analytics approach to support decision-making at squad, product, and portfolio levels.
Define and implement value realization frameworks using OKRs, product health metrics, adoption measures, customer outcomes, operational indicators, and commercial impact metrics.
Ensure product teams have clear baselines, targets, and review cadences to track intended value delivery.
Partner with data, engineering, and business teams to improve data access and strengthen product insight capability.
Use analytics to identify opportunities, underperformance, risks, and improvement actions across the portfolio.
Create regular reporting and review mechanisms for leadership to assess progress, product health, and return on investment.
Promote a culture of evidence-based decision-making and continuous learning.
Act as a senior product leader with a strong point of view, practical experience, and market-informed thinking to improve product management maturity.
Contribute to the development of product frameworks, standards, governance models, and playbooks.
Coach and mentor product managers and cross-functional teams to strengthen product capability and consistency of practice.
Share lessons learned, emerging trends, and proven approaches to improve product outcome delivery.
Support leadership in building a stronger product culture and embedding best practice across business and delivery teams.

Requirements

Operate confidently at both strategic and execution levels.
Comfortable influencing senior stakeholders.
Ability to make prioritization decisions across competing demands.
Ability to create structure without slowing delivery.
Bring credibility through deep product management experience, consulting discipline, and strong pre-sales and solutioning expertise.
Ability to shape client problem statements, develop compelling solution approaches, and connect business goals with practical delivery outcomes.
Maturity to work across public and private sector contexts with varying governance, risk, value, and stakeholder complexity.
More than 15 years of experience across product management and consulting, including leadership responsibility for complex products, portfolios, or transformation initiatives.
Demonstrated experience leading product strategy, delivery, and value realization across multiple squads or business domains.
Proven experience in project and product delivery in both government and commercial environments.
Strong experience in portfolio prioritization, business case development, investment shaping, and executive stakeholder management.
Experience designing or improving product operating models, governance structures, and scalable product practices.
Hands-on experience in product discovery, roadmap management, experimentation, and outcome measurement.
Strong track record in defining and using OKRs, product health metrics, and analytics to drive product decisions and business outcomes.
Experience working with cross-functional teams including engineering, design, architecture, data, operations, and senior business stakeholders.
Proven experience in pre-sales and solutioning, including shaping client problem statements, developing product and delivery approaches, contributing to proposals and business cases, and presenting solution recommendations to senior stakeholders.
Product management certification is required.
Agile, Scrum, Lean, or related delivery certifications are advantageous.

Skills

Product Management
Consulting
Pre-sales
Solutioning
Portfolio Prioritization
Business Case Development
Investment Shaping
Executive Stakeholder Management
Product Operating Model Design
Governance Structures
Scalable Product Practices
Product Discovery
Roadmap Management
Experimentation
Outcome Measurement
OKRs
Product Health Metrics
Analytics
Cross-functional Team Collaboration
Agile
Scrum
Lean

Experience Level

Senior
More than 15 years of experience

Education Level

Product management certification

About the Company

NCS is a leading AI Tech Services company with a 15,000-strong team across the Asia Pacific.
NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries.
NCS embraces a strong ecosystem of global partners to transform technology services delivery.
NCS combines AI with digital resilience to drive real business impact.
NCS is a subsidiary of the Singtel Group.
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity.
We seek individuals who embody these values in both their professional and personal lives.
We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.