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About the Role
This is a key role within the Product and Banking Relationships team, supporting the management of financial institution partners and contributing to the firm's growth and success.
Responsibilities
- Provide support on administrative matters for establishing and managing relationships with banks, non-bank FIs, payment schemes, liquidity providers, and virtual asset service providers.
- Act as the day-to-day escalation point for internal teams regarding relationship management with banks, NBFIs, LPs, and crypto asset service providers.
- Provide support on operational, transactional, and documentation matters, liaising with external partners for resolution.
- Complete application forms and KYC reviews for Clear Junction entities to open accounts and establish/maintain partner relationships.
- Analyze transactional data flowing through each partner, providing insights to internal stakeholders.
- Support the Head of Banking in conducting service reviews with providers and tracking adherence to SLAs.
- Collaborate with internal stakeholders and maintain project management trackers for integrations with new banking providers and payment rails.
- Work closely with other departments to track and resolve issues with providers in a timely manner.
Requirements
- Understanding of payments and correspondent banking infrastructure.
- Experience in completing EDD with bank and non-bank payment service providers, either through a banking function or 1st line of defence.
- Strong analytical skills with the ability to condense payments activity data into actionable insights.
- Good knowledge of relationship management with internal and external stakeholders.
- Ability to work with cross-functional teams internally and externally.
- Understanding of domestic and cross-border payment systems (SEPA, FPS, CHAPS, SWIFT, ACH and other local market RTP schemes).
- Great project management skills and attention to detail.
- Comfortable taking initiative, owning, and managing projects from start to finish.
- High degree of professional ethics and integrity.
- Sound judgement.
- Keenness for learning.
- Ability to prioritize multiple tasks, handle challenging situations, and adapt/learn quickly in a dynamic environment.
- Passionate and motivated to work in a company providing innovative financial solutions.
- Team player who understands compromise and relationships are key to success.
Skills
- Payments
- Correspondent banking
- EDD
- AML reviews
- Analytical skills
- Relationship management
- Project management
- SEPA
- FPS
- CHAPS
- SWIFT
- ACH
- RTP schemes
- Digital asset knowledge (bonus)
Location
- UK
- Mainland Europe
Work Type
- Hybrid Working
Benefits
- Company bonus scheme
- 25 days holiday (plus bank holidays)
- Life assurance of 4 x salary
- Critical illness protection
- Private medical insurance after probation period
About the Company
- Clear Junction is a global payments company, licensed and regulated by the FCA in the UK, offering regulated end-to-end payment solutions based on proprietary in-house technology.
- The company's infrastructure is designed to meet the growing needs of global financial companies.
- Founded in 2016, the business has seen double-digit growth year on year.
- With over 150 fintech professionals based across the UK and mainland Europe, Clear Junction has ranked number one in the FEBE Growth 100 list as the fastest-growing, founder-led, privately owned business in the UK.
- The company has also been named one of the fastest-growing privately held companies in The Sunday Times 100 List.
- Work in a friendly, growing team which sits at the forefront of enabling new products and functionality for the business.