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About the Role
Manage and execute risk and fraud prevention measures for Apple Pay and Apple Wallet platforms across the EMEIA region. This externally-facing role requires developing and maintaining relationships with partners, providing fraud prevention education, and optimizing provisioning flows. Collaboration with internal global teams is essential.
Responsibilities
- Support the execution of the EMEIA fraud prevention program, ensuring alignment with global strategy.
- Drive continuous improvement in fraud detection and prevention systems, processes, and controls with partners.
- Cultivate and manage strategic relationships with risk and fraud teams at partner organisations.
- Collaborate with cross-functional teams to help partners implement innovative fraud mitigation solutions.
- Optimise fraud operations by analysing data, refining processes and implementing best practices for case management.
- Lead regular business reviews and workshops with partners to drive alignment, share insights, and improve fraud prevention efforts.
Requirements
- Experience in a fraud prevention role at a card issuer or payment scheme.
- Deep knowledge of the payments ecosystem, including various payment networks, fraud detection technologies, and emerging trends in the region.
- Demonstrated success in handling and optimising counter-fraud operations and processes.
- Proven experience in a partner-facing role, with the ability to build and maintain positive relationships with external partners, at senior level.
- Highly motivated and self-directed, with a strong sense of ownership and a focus on achieving key business outcomes.
- Outstanding analytical and data-driven approach, with the ability to translate complex information into actionable insights.
- Excellent process analysis skills, with the ability to identify inefficiencies and implement meaningful improvements.
- Experience and expertise of payments, partners and fraud landscapes across the EMEIA region.
- Excellent verbal and written communication skills.
Skills
- Fraud prevention
- Risk management
- Payments ecosystem
- Fraud detection technologies
- Counter-fraud operations
- Relationship management
- Analytical skills
- Data analysis
- Process analysis
- Communication skills
Location
- London
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- Degree education in relevant field desirable
- Candidates from all education backgrounds are encouraged to apply
About the Company
- Apple is seeking an experienced Fraud Manager to manage and execute risk and fraud prevention measures for the Apple Pay and Apple Wallet platforms across the EMEIA region.
- Our team operates in a dynamic, evolving environment and seeks proactive individuals who are ready to take a hands-on approach to help us achieve our ambitious goals.