Account Representative - State Farm Agent Team Member
Stuart Nalewaik - State Farm Agent · Austin, TX, US
20 days agoImpress employers and recruiters.
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About the Role
As Account Representative for Stuart Nalewaik - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
Requirements
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Property & Casualty license.
Skills
- Sales
- Customer Relationship Management
- Marketing
- Communication (written, verbal, listening)
- Customer Service
- Needs Assessment
- Property & Casualty Licensing
Location
- Remote
Work Type
- Full-time
Experience Level
- Preferred sales experience
- Preferred customer relationship management experience
Education Level
- Property & Casualty license
Salary/Compensations
- Competitive salary
Benefits
- 401(k)
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
About the Company
- State Farm agents are independent contractors that market State Farm Insurance and financial services products.