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About the Role

Provide and coordinate supportive and educational services for the significant others of clients in treatment at SCADD, helping families heal alongside their loved ones.

Responsibilities

Orient families and significant others to the goals of treatment, program expectations, and their role in supporting their loved one's recovery
Research and share up-to-date community resources and supports available to families statewide
Provide education and information to families and significant others on substance use disorders, recovery resources, and family dynamics
Collaborate with program staff on client case management to align family services effectively and recommend post-discharge resources
Provide supportive oversight of family support meetings
Provide crisis intervention services to respond to family needs during acute emotional distress
Support families in identifying strengths, challenges, and needs as part of ongoing collaborative planning for a healthy post-discharge environment
Meet with the multidisciplinary team as appropriate to acknowledge and report on client progress
Coordinate all family support efforts with the Family Services Coordinator for maximum benefit
Identify and coordinate use of training space for workshops, family support meetings, and related activities
Meet all documentation requirements for client progress, referrals, contractual networking, and incident reporting

Requirements

Prior experience working with families of individuals with addiction strongly valued
Strong written and verbal communication skills, with the ability to present information clearly in both individual and group settings
Demonstrated ability to engage families with empathy, patience, and cultural humility
Understanding of substance use disorders, trauma-informed care, and recovery-oriented practice
Ability to work both independently and collaboratively across multiple program locations
Commitment to SCADD's values of diversity, equity, inclusion, and trauma-informed practice

Skills

Empathy
Patience
Cultural humility
Substance use disorder understanding
Trauma-informed care
Recovery-oriented practice
Independent work
Collaborative work
Diversity
Equity
Inclusion

Location

Lebanon, CT

Work Type

Full-time

Education Level

Degree in a human services field
Certification in addiction or peer support preferred

Benefits

Competitive pay
Comprehensive benefits
Multiple Medical Plans
Dental & Vision Insurance
403(b) Retirement Plan with 10% employer match at 1 year
Vacation and Sick accruals
11 paid Holidays
40 hours of paid Education/Training annually
Paid Licensure Reimbursement

About the Company

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut.
Proud recipients of the Top Workplace award, Non-Profit of the Year and Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.
Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut.
We believe in second chances and the power of recovery — and our Family Services team plays a unique and meaningful role in that work, walking alongside the people who love and support those in treatment.
When you join SCADD, you join a team that shows up every day with hope, connection, and purpose.

Equal Opportunity

SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.