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About the Role
In this Account Manager role, you will have ownership of a high-revenue portfolio of residential Real Estate agency clients across Sydney’s Lower North Shore region. Consultative solution selling will be key to driving revenue growth, deepening customer relationships, new product adoption and brand loyalty. Domain's integration with CoStar Group presents opportunities for career pathways into Sales Management and other roles.
Responsibilities
- Get to know key clients’ businesses intimately through close collaboration and maintaining strong partnerships.
- Improve outcomes for clients by solution-selling across Domain’s portfolio of products.
- Oversee all aspects of the sales cycle, from first meetings and demonstrations to building a business case, contract execution, and reporting on account performance.
- Present Domain insights to key stakeholders and attend customer events/sales meetings.
- Strategize and implement business growth initiatives.
- Occasionally support activity for Key Accounts during busy times.
- Proactively maintain relationships, introducing new and featured products that can solve problems and give clients the tools they need to achieve their goals.
- Provide world-class customer service by efficiently resolving client queries and operational/account issues.
- Continually provide feedback on market conditions such as competitive activities, as well as potential barriers and opportunities.
- Expand knowledge to become an industry expert on tech solutions for the Residential Real Estate space.
Requirements
- Highly experienced in B2B consultative selling / account management.
- Ability to thrive with a high level of autonomy and self-initiative.
- Experience crafting custom product solutions or bundles that address specific client needs.
- Ability to negotiate and influence at a high level, driving win-win outcomes and lasting partnerships.
- Confident with public speaking and presenting in person to client sales teams and decision-makers.
- Ability to communicate ROI and business impact through compelling storytelling, and making technical concepts easy to understand.
- Own reliable vehicle, and ability to drive and visit clients across the Lower North Shore (car allowance provided).
Skills
- Consultative solution selling
- Sales Management
- Public speaking
- Presenting
- Storytelling
- Salesforce CRM systems or similar
Location
- Lower North Shore, Sydney
Work Type
- Contract
- Hybrid
Experience Level
- Highly experienced
Benefits
- Car allowance
- Wellbeing Leave
- Opportunity to buy additional Wellbeing Leave days
- Leadership development programs
- LinkedIn Learning
- Regular social events
- Innovation Days
About the Company
- Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms.
- In 2025, Domain became part of CoStar Group - a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology.
- We are dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
Equal Opportunity
- Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities.
- We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
- We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support.
- If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.
- CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.