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About the Role

Accenture Song is seeking an experienced Account Director to lead a major client partnership. This role involves managing the senior day-to-day client relationship, integrating strategy, planning, investment, activation, performance, and data to ensure exceptional delivery and drive growth, effectiveness, and innovation.

Responsibilities

Own the senior day-to-day client relationship, building trust through strong advice, reliable delivery and a deep understanding of the client’s business.
Understand the business challenge, audience, category and commercial context to translate it into a clear media challenge.
Lead client presentations, planning sessions, campaign reviews and senior stakeholder conversations.
Act as a trusted media partner who can simplify complexity, challenge constructively and provide a clear recommendation.
Lead the overall media response, connecting strategy, planning, investment, activation, performance, data and specialist capabilities around a clear direction.
Apply strong media judgement across channels, knowing what great work looks like and challenging teams when needed.
Ensure strategy carries through into planning, investment and activation.
Turn reporting into a point of view, helping clients understand what happened, why it matters, what was learned and what should happen next.
Stay close to campaign delivery and act early when timelines, budgets, workstreams or relationships begin to move off track.
Establish clear ways of working across client and agency teams, ensuring responsibilities, decisions, deadlines and escalation paths are understood.
Maintain commercial discipline across scope, fees, resourcing and forecasts.
Identify potential scope creep early and work with the appropriate stakeholders to manage it.
Identify opportunities to bring additional Accenture Song capabilities into the client relationship where they can solve unmet needs or create greater value.
Provide clear direction across multidisciplinary teams and competing priorities.
Coach and develop team members, creating opportunities for people to build capability and take greater ownership.
Create an environment of accountability, collaboration and high-quality delivery.
Bring together specialists from across media, performance, data, technology and strategy to deliver connected client outcomes.

Requirements

Strong experience within a media agency environment across account leadership, communications planning or integrated media.
Experience leading complex client accounts and managing senior client relationships.
A strong understanding of how strategy, planning, investment, activation, performance and measurement work together across digital and offline media.
The confidence to advise and constructively challenge senior stakeholders.
The ability to turn complex or ambiguous business challenges into clear media problems and actionable recommendations.
Excellent presentation and storytelling skills.
Strong commercial capability, including experience managing scope, fees, resourcing and delivery.
The ability to lead multidisciplinary teams and create clarity across multiple priorities.
Experience coaching and developing media talent.
Curiosity, accountability and a genuine desire to make both the work and the team better.

Skills

Media judgement
Commercial awareness
Client relationship management
Media strategy
Media planning
Media investment
Media activation
Performance analysis
Data analysis
Presentation skills
Storytelling
Team leadership
Coaching
Commercial discipline
Scope management
Resourcing
Forecasting

Location

Sydney

Work Type

Full-time

Experience Level

Experienced

About the Company

Accenture Song believes the future belongs to those who reinvent it, bringing together creativity, data and technology to reimagine media for client growth, effectiveness and innovation.
Accenture is a leading global professional services company helping businesses, governments and organizations build their digital core, optimize operations, accelerate revenue growth and enhance citizen services.
Accenture is a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Accenture combines its strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Accenture's broad range of services include Strategy & Consulting, Technology, Operations, Industry X and Song.
Accenture fosters a culture of shared success and commitment to creating 360° value.

Equal Opportunity

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle.
All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination.