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About the Role
RTB House is a leading performance demand-side platform (DSP) utilizing Deep Learning AI to help brands grow. We are the market leader in driving performance across the entire purchase funnel with AI. Founded in 2012 and operating in over 90 markets, we embrace first-party advertising and innovation, offering AdTech solutions to maximize conversion, drive acquisition, create engagement, and fuel long-term demand for global clients. Our self-service platform, rtb.com, empowers small and medium-sized businesses and agencies to deploy creatives and maximize performance.
Responsibilities
- Lead daily operations of the Japan TAM team, including account allocation, task management, priority setting, and ensuring timely, quality delivery.
- Coach and develop TAMs through one-on-one meetings, feedback, technical guidance, and development discussions.
- Monitor team performance, identify gaps, and report progress, risks, and recommendations to management.
- Provide technical advice and escalation support for complex campaign integrations, tracking, attribution, and optimization issues.
- Ensure adherence to operational best practices through regular reviews of monitoring, integration, documentation, and issue follow-up.
- Oversee alignment between campaign optimization and client goals.
- Partner with Sales and Account Management to clarify technical requirements, manage expectations, and resolve cross-functional issues.
- Coordinate with HQ technical, product, and management teams on changes, training, escalations, and standards implementation.
- Improve team processes, documentation, tools, and workflows to enhance efficiency and knowledge transfer.
- Support recruitment, onboarding, training, and career development, making staffing recommendations.
Requirements
- Experience in technical account management, solutions engineering, or a comparable technical role in programmatic advertising, AdTech, or performance marketing.
- Demonstrated ability to lead, coach, and develop people; prior formal people-management experience is an advantage.
- Strong analytical and troubleshooting skills, including experience with complex integrations, attribution discrepancies, and campaign optimization.
- Solid knowledge of tracking and web technologies (URLs, parameters, HTML, JavaScript, browser developer tools, Google Tag Manager, web analytics).
- Familiarity with product feeds (XML/CSV), APIs, and regular expressions, with the ability to guide technical investigations.
- Excellent prioritization, organization, communication, and conflict-resolution skills, including collaboration with non-technical stakeholders.
- Ability to understand business objectives, anticipate risks, and translate technical findings into practical recommendations.
- Professional proficiency in Japanese and English for collaboration with Japan-based and global teams.
Skills
- Deep Learning AI
- Programmatic Advertising
- AdTech
- Performance Marketing
- Technical Account Management
- Solutions Engineering
- Analytical Skills
- Troubleshooting
- Campaign Integrations
- Attribution Discrepancies
- Campaign Optimization
- Tracking Technologies
- Web Technologies
- URLs
- Parameters
- HTML
- JavaScript
- Browser Developer Tools
- Google Tag Manager
- Web Analytics
- Product Feeds (XML/CSV)
- APIs
- Regular Expressions
- Prioritization
- Organization
- Communication
- Conflict Resolution
- Stakeholder Management
- Business Acumen
- Risk Assessment
- Japanese
- English
Location
- Tokyo, Japan
Work Type
- Full-time
Experience Level
- Management experience is an advantage
Benefits
- Comprehensive onboarding with an individual mentor
- Regular training sessions
- Access to an e-learning platform
- Funding for external courses
- Part of an award-winning organization
- Work on a great product based on the newest AI Technology (Deep Learning)
- Opportunity to work and learn in a fast-growing tech company
- Involvement in ambitious projects with talented and collaborative teams
About the Company
- RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow.
- The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.
- Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design.
- It embraces first-party advertising and a relentless approach to innovation.
- RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.
- In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.