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About the Role
Provide technical support for CNC machining applications, from solution development and machine demonstrations to process optimization and customer support. The role offers hands-on exposure to advanced CNC technologies, CAD/CAM systems, and turnkey manufacturing projects.
Responsibilities
- Evaluate and recommend suitable machine models and options based on customers’ workpiece/project requirements.
- Draft machine recommendation or turnkey project proposals based on customer’s requirements, which may include designing and proposing optimum machining processes, performing time studies, proposing optimal tools and designing of fixture concepts.
- Create machining programs and perform test cuts for customer workpieces.
- Conduct programming and operation training to customers.
- Provide on-site/field support for new machine commissioning, workpiece test cut and machine runoffs.
- Provide technical support to customers, either remotely or on-site, at customer’s premises.
- Perform product demonstrations and setting up of machines in showroom for customer visits or company events.
Requirements
- Minimum polytechnic diploma with 2 years of working experience in relevant field of CNC machining, preferably in Turning, Milling and/or Multi-axis Multi-tasking Machining Centers.
- Working knowledge of 3D CAD software i.e. SolidWorks, and/or experience in CAM software such as HyperMill, MasterCAM or NX, would be advantageous.
- Possess good engineering background & application knowledge in metal cutting principles and techniques in a machine shop or manufacturing environment.
- Excellent communication & presentation skills, both written and oral.
- High degree of self-motivation.
- Positive attitude towards problem-solving.
- Strong sense of urgency in handling of projects/responsibilities.
- Good customer service and interpersonal skills.
- Prepared to travel to support regional offices for enquiry and project support including execution of turnkey projects.
- Fresh graduates with relevant experience in precision engineering and a strong desire to learn are encouraged to apply.
Skills
- CNC machining
- Turning
- Milling
- Multi-axis Multi-tasking Machining Centers
- 3D CAD software
- SolidWorks
- CAM software
- HyperMill
- MasterCAM
- NX
- Metal cutting principles
- Machine shop
- Manufacturing environment
- Communication skills
- Presentation skills
- Problem-solving
- Customer service
- Interpersonal skills
Experience Level
- 2 years of working experience
Education Level
- Polytechnic diploma
About the Company
- Innovation, precision, and passion define our culture.
- We are dedicated to driving the future of advanced manufacturing and machine tool technology.
- Your work powers industries, builds possibilities, and shapes tomorrow’s world.