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About the Role
Optometric Technicians will work closely with Optometrists to provide an exceptional patient experience during eye exams. Responsibilities include managing patient volume, conducting pre-testing, training on contact lens insertion and removal, assisting with video-assisted eye exams, and ensuring smooth operations.
Responsibilities
- Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
- Perform preliminary clinical data collection including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry
- Support with in person and video assisted eye exam appointments as available
- Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members on how to deliver insertion and removal training
- Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up
- Efficiently manage the flow of our patients through the eye exam process
- Provide support to the doctor in maintaining meticulous and accurate records of data collected
- Help with the preparation of reports to other medical professionals as needed
- Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
- Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
- Support the retail sales team as directed by the Store Leader
Requirements
- Professional, articulate, and have a compassionate approach to patient care
- A team player who's effective and efficient when collaborating and communicating with doctors, the store team, and patients
- Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
- Able to think outside of the box when needed
- Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
- Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting
Skills
- Optometry
- Electronic Health Records (EHR)
- Medical Care
- Healthcare Technology Systems
- EMR Systems
- Retinal Cameras
- Exam Room Equipment
- G Suite
Location
- Remote
- Onsite
Work Type
- Full-time
- Part-time
- Contract
Experience Level
- 1+ years of experience in a medical environment supporting doctors
Education Level
- Completion of an Optometric Technician training program
- CPOT certification (Certified Paraoptometric Technician)
Salary/Compensations
- Competitive base salary/hourly rate
- Variable compensation for eligible employees
- Overtime pay if required to work more than 40 hours in a workweek
Benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave
- Paid Holidays
- Vacation days per year
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
About the Company
- Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
- We are constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be.
- We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it.
- We’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
- Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see.
- We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home.
- Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
- Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Equal Opportunity
- Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
- If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
- WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).
- WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).