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About the Role
The Logistics Manager owns transportation and the movement of product into, between, and out of company locations. This role is measured on delivering every load correctly, keeping stock where demand is, and getting the most out of every truck and every route.
Responsibilities
- Direct the Warehouse & Logistics Administrator on logistics work under a shared reporting arrangement.
- Set daily priorities for logistics support and hold the Administrator accountable to them.
- Train the Administrator on purchase order status management and ongoing logistics processes.
- Maximize productive use of the fleet: stops per truck, capacity used per run, and miles driven against deliveries completed.
- Reduce empty and partial runs by consolidating deliveries wherever the schedule allows.
- Track and manage cost per delivery, including fuel, tolls, and overtime.
- Coordinate vehicle maintenance scheduling so trucks are available when routes require them.
- Recommend fleet size and configuration changes based on demonstrated utilization data.
- Build and optimize delivery routes.
- Serve as system owner for Route4Me, including configuration and daily operation.
- Track vehicle location and delivery status throughout the day.
- Schedule delivery and installation appointments and confirm them with customers in advance.
- Manage inbound and outbound freight scheduling.
- Own carrier relationships: negotiate rates within approved parameters, monitor service performance, and hold carriers to committed transit times.
- Maintain the approved carrier list and send each shipment with the right carrier for its lane, mode, and service level.
- Resolve freight exceptions, damages, and shortages with carriers and vendors, including claims through to settlement.
- Audit freight invoices against quoted rates and dispute discrepancies.
- Plan and execute inventory transfers between company locations, including stock rebalancing to meet demand where it sits.
- Maintain visibility of inventory in transit and confirm receipt at the destination so inventory stays accurate across every location.
- Own the transfer record and reconcile it against system inventory.
- Track purchase order status from issuance through receipt and keep Sales informed of committed dates.
- Coordinate with vendors and manufacturers on lead times, production schedules, and delivery windows.
- Manage direct ship and drop ship orders that bypass the warehouse, including confirmation of delivery to the customer.
- Escalate any supply disruption that puts a committed customer delivery date at risk.
- Reconcile each work order against what was delivered and installed.
- Identify and document the cause of returns and reroutes.
- Deliver a weekly exception report covering returns, reroutes, and failed deliveries.
- Compile historical return and reroute data to establish measurable performance baselines.
- Deliver a logistics assessment covering current strengths, operational challenges, and recommendations.
- Maintain ongoing logistics performance reporting once baselines are set, including fleet utilization and cost per delivery.
Requirements
- Three or more years managing delivery routing, freight, or field service scheduling.
- Hands-on experience configuring and operating routing software.
- Demonstrated ability to compile, analyze, and act on operational data.
- Experience managing carrier and vendor relationships, including rate negotiation and freight claims.
- Experience coordinating inventory movement across multiple locations.
- Experience delivering and installing furniture, fixtures, or other large-format products.
- New York City delivery experience, including building access, freight elevators, and permitting.
- Experience with Route4Me or a comparable platform.
Skills
- Route construction
- Delivery scheduling
- Load consolidation
- Fleet assignment
- Fleet utilization
- Carrier selection
- Rate negotiation
- Inter-location transfer planning
- Inter-location transfer execution
- Drop ship coordination
- Freight claims management
- Work order reconciliation
- Routing system configuration
- Route4Me
- Khameleon ERP
- Asana
- Granola
Location
- Brooklyn Navy Yard, Building 88, Brooklyn, NY 11205
Work Type
- Full-Time
- On Site
Experience Level
- 3+ years
Salary/Compensations
- $70,000–$80,000 per year
About the Company
- Chase Office Furniture (Chase Office Supplies LTD) is a contract office furniture dealer with more than 50 years of service in New York City.
- Operating from the Brooklyn Navy Yard, we serve institutional clients including the NYC Department of Education, the School Construction Authority, government agencies, and nonprofits across the five boroughs.
- Our team of 25 professionals manages the full project lifecycle, from product sourcing and procurement through warehousing, delivery, and installation.
Equal Opportunity
- Chase Office Supplies LTD is an equal opportunity employer.
- We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.