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About the Role
As a Senior Product Manager at Ounass, you will lead Inspiration and Personalisation within the Catalog chapter, shaping customer product discovery and personalised luxury shopping experiences. This role owns product vision, strategy, roadmap, and OKRs, leveraging AI, machine learning, and exceptional UX to drive engagement, conversion, and GMV. You will collaborate with cross-functional teams to deliver impactful customer experiences, drive commercial results, and contribute to building an AI-first product culture. This is a senior individual contributor role with opportunities to mentor other product managers.
Responsibilities
- Define and own the product vision, strategy, roadmap, and OKRs for Inspiration and Personalisation, aligned with Catalog chapter and business goals.
- Translate customer, commercial, and data insight into clear problem statements, hypotheses, and well-scoped epics.
- Work hand in hand with data science and engineering to take recommendation, ranking, and AI capabilities from proof of concept to production.
- Partner with UX/UI to deliver intuitive, inspiring, high-quality journeys across iOS and web.
- Set KPIs for each area, run experiments, and own post-test analysis and roll-out decisions.
- Collaborate with merchandising, content, marketing, CRM, and commercial teams so curation and personalisation work together.
- Partner closely with the Growth team to align personalisation with acquisition, activation, and retention goals, sharing signals, segments, and experiments across on-site and CRM journeys.
- Communicate direction, trade-offs, and results clearly to stakeholders at all levels, including senior leadership.
- Mentor and support other product managers and product owners in the chapter, and help raise our product craft.
- Lead by example in AI-first product management, using AI to speed up discovery, delivery, and analysis, and coaching others to do the same.
- Stay ahead of trends in luxury e-commerce, personalisation, and AI, and bring the best ideas into the roadmap.
Requirements
- 7+ years of product management experience in e-commerce or consumer digital products, with clear ownership and measurable impact.
- Proven experience owning personalisation, recommendations, search, or other ML- or AI-driven products, working closely with data scientists.
- Experience partnering with growth, CRM, or lifecycle marketing teams to drive retention and repeat purchase.
- Strong product sense and a deep interest in UX, customer journeys, and inspiration-led shopping.
- Highly data-driven, with hands-on experience designing and analysing A/B tests and defining success metrics.
- Ability to set strategy and lead without authority across many teams and stakeholders.
- Excellent written and verbal communication, including explaining technical concepts to non-technical audiences.
- Experience mentoring or coaching other product managers.
- Hands-on proficiency with AI in your own product work, such as LLM assistants, AI agents, and AI prototyping tools, with concrete examples of how they made you faster or better.
- Familiarity with Jira, Confluence, Tableau, Google Analytics, and experimentation platforms (or equivalents).
- Interest in luxury, fashion, or lifestyle e-commerce.
- Experience in the GCC is a plus.
Skills
- AI
- Machine Learning
- UX
- Product Vision
- Strategy
- Roadmap
- OKRs
- A/B Testing
- Data Analysis
- Communication
- Mentoring
- LLM Assistants
- AI Agents
- AI Prototyping Tools
Location
- Dubai
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- Competitive salary
Benefits
- Attractive discounts across our brands
- Access to the latest technology tools
- 22 days annual leave (pro-rata)
- Medical Insurance
- Annual flight allowance
- Relocation benefits and support
About the Company
- Ounass is the definitive home of luxury e-commerce in the Middle East, offering fashion, beauty, watches, home, and jewelry.
- We are part of the prestigious Al Tayer Group.
- Based in Dubai, we are a diverse team of 500+ members across the globe, driving innovation and growth.
- Our culture fosters success, prioritizing customer and employee satisfaction.