Hospitality Coordinator at AccorHotel | NY, US | Rezi

Hospitality Coordinator at AccorHotel

Hospitality Coordinator

AccorHotel · NY, US

2 weeks ago

Hospitality Coordinator

AccorHotel · NY, US

20 days ago
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About the Role

The Food & Beverage Coordinator (Service Coordinator) provides administrative and operational support to the Food & Beverage leadership team, ensuring smooth back-of-house operations, cost tracking, sales coordination, and menu management. This role acts as a liaison between sales, operations, and culinary teams to maintain efficiency and align with Faena’s hospitality standards.

Responsibilities

  • Track and analyze F&B expenses, sales trends, costs, and budget variances, preparing accurate reports for management.
  • Maintain and update food, beverage, and operational sales data to support financial planning and forecasting.
  • Assist with invoice reconciliation, purchase orders, vendor pricing, and cost tracking.
  • Monitor purchasing discrepancies, outstanding invoices, and product cost changes, escalating concerns to leadership.
  • Support monthly financial reporting and cost-control initiatives across all F&B outlets.
  • Serve as the primary administrative liaison between F&B, Sales, Culinary, and other departments for buyouts, private events, and special in-room dining requests.
  • Coordinate event requirements, specialty menus, pricing information, and operational details with the appropriate teams.
  • Assist with event costing, sales forecasting, and profitability analysis.
  • Work closely with Culinary and outlet leadership to communicate event timelines, menu changes, and special requirements.
  • Track upcoming events, deadlines, and outstanding operational needs to ensure timely preparation and execution.
  • Oversee the printing, cutting, assembling, organizing, and distribution of menus and other F&B collateral across all outlets.
  • Maintain accurate and sufficient menu inventory, ensuring appropriate quantities and current versions.
  • Coordinate menu revisions, seasonal updates, pricing changes, and item availability with Culinary and F&B leadership.
  • Ensure approved menu updates are accurately reflected across physical menus, room service materials, digital platforms, POS systems, the hotel website, and Opera.
  • Conduct regular reviews of menus for accuracy, presentation, cleanliness, and brand consistency.
  • Maintain organized digital files and approved templates to facilitate timely printing and replacement.
  • Provide administrative support to F&B leadership, including data entry, scheduling coordination, correspondence, and document preparation.
  • Maintain accurate and organized operational records, vendor contracts, product catalogs, purchasing documents, and departmental files.
  • Coordinate meeting schedules, prepare agendas, document meeting notes, and track action items.
  • Assist with daily operational reports, DOP submissions, and departmental documentation.
  • Maintain trackers for outstanding requests, projects, and operational deadlines.
  • Facilitate communication between F&B outlets and supporting departments to ensure requests are addressed promptly.
  • Support the organization and maintenance of health, safety, sanitation, and operational compliance documentation.
  • Assist with tracking required training sessions, attendance records, certifications, and COP acknowledgments.
  • Ensure operational checklists, logs, and required documentation are properly organized and accessible for audits.
  • Assist F&B leadership with audit preparation and follow-up on administrative compliance requirements, including attending CEO meetings and taking notes.
  • Identify missing or outdated records and communicate discrepancies to the appropriate managers.
  • Prioritize daily administrative and operational requests based on urgency and business needs.
  • Maintain consistent communication with F&B leadership regarding outstanding tasks and project updates.
  • Follow through on assigned responsibilities, ensuring completion within established deadlines.
  • Proactively identify administrative gaps, opportunities for improved organization, and ways to streamline departmental processes.
  • Maintain confidentiality, professionalism, accuracy, and attention to detail in all departmental matters.

Requirements

  • Minimum 2-3 years of experience in an administrative or coordination role within hospitality, food & beverage, or event sales.
  • Proficiency in cost tracking, data entry, and financial reporting.
  • Familiarity with POS, inventory, and reservation systems (such as SevenRooms, OpenTable, MICROS).
  • Ability to multitask and manage multiple projects in a fast-paced environment.
  • Strong communication skills to liaise effectively between departments.
  • Fluent in English; additional languages a plus.
  • Availability to work flexible hours, including evenings and weekends as needed.
  • Ability to effectively communicate across multiple teams and departments.
  • Knowledge of hospitality operations, menu costing, and event sales procedures.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
  • Ability to move safely in uneven terrain or in confined spaces.
  • Endure various physical movements throughout the work areas.
  • Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift.
  • Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds.

Skills

  • Cost tracking
  • Data entry
  • Financial reporting
  • POS systems
  • Inventory systems
  • Reservation systems
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Google Workspace
  • Communication skills
  • Multitasking
  • Project management
  • Hospitality operations
  • Menu costing
  • Event sales procedures

Location

  • New York

Work Type

  • Full-Time
  • Permanent

Experience Level

  • 2-3 years

Salary/Compensations

  • $36.00 per hour

About the Company

  • The FAENA Movement is focused on culture, art, and community, offering authentic hospitality with world-class amenities.
  • Faena New York, located at 500 West 18th Street overlooking the High Line, is designed by Bjarke Ingels Group.
  • This new opening will embody sophistication, glamour, art, and cultural trendsetting, aiming to redefine luxury nightlife experiences in New York with dynamic food and beverage venues.

Equal Opportunity

  • All your information will be kept confidential according to EEO guidelines.