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About the Role
SeeWhy Learning is seeking a Study Coach and Curriculum Specialist to support students preparing for financial services and insurance licensing examinations. This role involves providing coaching, guidance, and educational support through various platforms, helping students understand complex concepts, stay motivated, and succeed in their exams. This is a remote, work-from-home position.
Responsibilities
- Provide individualized coaching and study support to students preparing for financial services and insurance licensing examinations.
- Answer questions regarding course materials, study approaches, and exam preparation through phone, email, live chat, and webinar platforms.
- Simplify complex financial and insurance concepts into easy-to-understand explanations.
- Encourage, motivate, and guide students throughout their learning journey.
- Facilitate structured webinars and virtual training sessions.
- Deliver educational presentations to students and corporate partners.
- Maintain a professional and engaging virtual learning environment.
- Track student progress, course completion, and exam success metrics.
- Prepare and communicate reports and updates to internal stakeholders and external partners.
- Identify students who may benefit from additional support and provide proactive outreach.
- Assist with maintaining and updating existing training materials and educational resources.
- Review content for accuracy, consistency, and effectiveness.
- Support ongoing curriculum and learning experience improvements.
- Participate in onboarding, training, and professional development activities.
- Maintain confidentiality of student and organizational information.
- Perform other duties and special projects as assigned.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- Strong interest in financial services, investing, insurance, or financial education.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to work independently in a remote environment.
- Strong presentation and facilitation skills.
- Ability to explain technical or complex information in a clear and understandable manner.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace.
- Experience supporting customers, students, learners, or clients in a professional environment is preferred.
- Bilingual (English and French) is a plus!
- Completion of or exposure to one or more of the following is considered an asset.
- Required to complete the Canadian Securities Course (CSC) or equivalent within 90 days of hire.
- Passion for the financial services industry and continuous learning.
- Ability to learn new subject matter quickly and apply knowledge effectively.
- Candidates must be authorized to work in Canada.
Skills
- Coaching
- Guidance
- Educational support
- Phone communication
- Email communication
- Live chat support
- Webinar platforms
- Simplifying complex concepts
- Motivation
- Webinar facilitation
- Training delivery
- Presentation skills
- Progress monitoring
- Reporting
- Content maintenance
- Content review
- Microsoft Office Suite
- Google Workspace
Location
- Remote Toronto Area (Canada; GTA, Hamilton, or Kitchener-Waterloo preferred)
Work Type
- Full Time
- Remote
- Work-from-home
Experience Level
- Entry-level
- 2+ years of experience in tutoring, training, education, financial services, customer support, or related field
Education Level
- Bachelor's Degree (Business, Finance, Economics, Mathematics, Education, or related field preferred)
Salary/Compensations
- $53,000 – $58,000 CAD annually
Benefits
- Eligible for health insurance benefits after three months of employment.
- Professional development and career advancement opportunities.
- Opportunity to learn from experienced financial services educators and industry experts.
About the Company
- SeeWhy Learning is a leading provider of online insurance education and licensing solutions across Canada.
- As part of Career Certified, SeeWhy Learning helps insurance professionals launch and advance their careers through engaging, accessible, and industry-focused training programs.
- Our mission is to empower learners with the knowledge and confidence they need to succeed while delivering an exceptional educational experience that supports professional growth at every stage of their career.
- Through innovation, collaboration, and a learner-first mindset, we are committed to making professional education more effective and accessible.
- SeeWhy Learning is a leading Canadian educational provider serving the financial services industry.
- Founded in Ontario, SeeWhy Learning helps students prepare for investment, mutual fund, and life insurance licensing examinations.
- The organization partners with banks, investment dealers, and insurance companies across Canada.
- All exam preparation materials, study tools, and educational resources are developed internally by experienced trainers, course writers, and financial services professionals dedicated to student success.