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About the Role
Assist clients with travel-related questions, coordinate travel arrangements, and provide support throughout the travel planning process. This role is ideal for individuals who enjoy helping others, possess strong communication skills, and are interested in the travel industry.
Responsibilities
- Provide excellent customer service to clients planning travel
- Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels
- Respond to client questions and provide helpful travel information
- Communicate with travel suppliers to confirm reservations and travel details
- Maintain accurate records of client interactions and bookings
- Stay informed on travel promotions, supplier updates, and destination information
- Provide support to clients before and after travel as needed
Requirements
- Ability to work independently in a remote environment
- Comfortable using email, online platforms, and basic computer tools
- Organized with strong attention to detail
- Positive attitude and professional communication style
- Previous customer service or travel experience is helpful but not required
Skills
- Customer service
- Communication skills
Location
- Remote
Work Type
- Remote
Benefits
- Remote work opportunity
- Flexible scheduling options
- Access to travel industry training and resources
- Ongoing support from an experienced travel team
- Travel industry perks and supplier discounts when available