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About the Role

As a Sales Associate, you will be responsible for delivering an exceptional client experience, building strong customer relationships, and providing personalized styling. You will also contribute to daily store operations, maintain visual standards, and ensure a seamless and inviting shopping environment.

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Skills

Styling
Customer service
Retail experience
Fashion
Communication
Relationship building
Teamwork
Problem solving
Visual merchandising
Social media savvy (a plus)

Location

Maje Sherway Gardens

Work Type

Full-time
Part-time

Experience Level

1+ years

Salary/Compensations

$18.50 - $20 CAD per hour

Benefits

Competitive base hourly pay
Individual commission structure
50% shopping discount
Seasonal wardrobe offering
Cell phone contribution
Generous paid time off
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Product knowledge training
Industry insights
Retail Stylist Program
Mentorship
Professional development support

About the Company

SMCP embodies Parisian elegance with brands Sandro and Maje, focusing on accessible luxury, high-fashion designs, and sustainability.
The company operates in over 47 countries and is experiencing growth, led by a strong senior leadership team.
SMCP fosters a culture of engagement, inclusivity, and corporate social responsibility.
The company aims to meet ambitious sustainability goals by 2030.
SMCP offers a blend of casual elegance and evening sophistication in its collections.
SMCP is a forward-thinking company where innovation and sustainability converge.
The company prioritizes internal mobility and offers a culture that fosters creativity and engagement.
SMCP's collections from Sandro and Maje blend timeless Parisian style with a contemporary edge.