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About the Role
Ops Lead Engineer is a professional engineer who leads the operation, release, and automation of business applications. While maintaining stable daily operations under established standards, they will proactively drive improvements in CI/CD, automation, and monitoring.
Responsibilities
- Operation and maintenance of business applications
- Incident response (primary/secondary), problem isolation, and proposal of permanent solutions
- Planning and execution of change/release operations (using Jenkins / Control-M / GitHub, etc.)
- Implementation of CI/CD and automation
- Design, implementation, and improvement of pipelines using Jenkins, Jira, GitHub Actions, etc.
- Automation of manual operational tasks (deployment, data extraction, batch execution, etc.)
- Setup of monitoring and observability
- Design of metrics, logs, and alerts using Prometheus / Grafana / Dynatrace / CloudWatch / Splunk, etc.
- Alert tuning and improvement activities aimed at reducing MTTR
- Infrastructure and platform operations
- Application operation and configuration changes on AWS / OpenShift / Managed Public IaaS
- Coordination with infrastructure teams for networks (DNS, LB, FW) and certificate renewals
- Knowledge sharing and team contribution
- Creation and updating of Runbooks / KEDB / Wiki
- Participation and contribution to Agile development adopted by the organization, task management using sprints and Kanban, and team sharing
- Technical support and mentoring for team members and partners
- Collaboration with stakeholders
- Promotion of release planning, quality improvement, and performance improvement in collaboration with product and development teams
- Communication in Japanese/English as needed (email, chat, meetings)
Requirements
- 3+ years of practical experience in IT operations, SRE, or DevOps
- Enjoys troubleshooting, pursuing root causes, and seeing improvements through to completion
- Proactive attitude to identify and address issues independently, rather than waiting for instructions
- Values team collaboration and information sharing
- Operational experience with Linux (RHEL-based) or Windows Server
- Experience with build/deploy using CI tools such as Jenkins
- Practical experience in source code management using Git (branch operations, Pull Requests, etc.)
- Experience in automation development using scripting/languages (e.g., Shell, Python, Groovy, PowerShell, Node.js)
- Basic understanding and experience using AWS and containers (Docker / Kubernetes / OpenShift)
- Experience in monitoring/log analysis using tools like Prometheus, Grafana, CloudWatch, Splunk, Dynatrace
- Understanding of basic software engineering practices such as CI/CD and Gitflow
- Experience in team development using Agile (Scrum / Kanban) and task management with Jira, etc.
- Ability to create and update documentation (manuals / Runbooks / Wiki)
- Business-level Japanese proficiency (ability to participate in internal meetings, handle documents, and support users)
- Proficiency in reading and writing English (technical documents and simple chat/email)
- Experience in system operations in the financial or insurance industry (preferred)
- Experience operating job schedulers such as Control-M (preferred)
- Experience using IaC (Terraform, etc.) and configuration management tools (preferred)
- Interest/experience in SRE practices (SLO / Error Budgets / Postmortems) (preferred)
- Knowledge/experience with other clouds (Azure, GCP) (preferred)
- Experience collaborating with overseas teams/vendors (preferred)
Skills
- CI/CD
- Automation
- Monitoring
- Jenkins
- Control-M
- GitHub
- Jira
- GitHub Actions
- Prometheus
- Grafana
- Dynatrace
- CloudWatch
- Splunk
- AWS
- OpenShift
- Managed Public IaaS
- DNS
- LB
- FW
- Agile development
- Sprint
- Kanban
- Linux
- Windows Server
- Shell scripting
- Python
- Groovy
- PowerShell
- Node.js
- Docker
- Kubernetes
- Gitflow
- Terraform
- IaC
Location
- Shirokanedai Head Office
Work Type
- Full-time
- Hybrid
Experience Level
- 3+ years
Salary/Compensations
- Commensurate with current annual salary, abilities, and experience, according to our company regulations
Benefits
- Flextime system available
About the Company
- AXA Life Insurance was established in 1994 as a member company of AXA. Leveraging AXA's global knowledge and experience, we serve 3.15 million customers with 5.71 million contracts. Since the founding of AXA Life Japan in 1934, we have built partnerships with 511 Chambers of Commerce and Industry, private companies, and government agencies nationwide. We offer a wide range of products including death benefits, medical/cancer coverage, annuities, and asset building, as well as advice on corporate welfare and Life Management® (managing one's life).