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About the Role
Gallagher Bassett Canada is seeking a full-time bodily injury claims adjuster for their Scarborough Branch. This hybrid role involves investigating, evaluating, disposing, and settling claims, including general liability, product liability, property damage, and third-party auto tort claims.
Responsibilities
- Exercises proper judgment and decision making to analyze claims exposure, determine the proper course of action, and appropriately settle the claim.
- Interacts extensively with various parties involved in the claim process.
- Negotiates with solicitors and directly with parties to resolve claims within granted authority.
- Handles claims consistent with client and corporate policies, procedures, and 'Best Practices', adhering to statutory, regulatory, and ethics requirements.
- Documents and communicates all claim activity timely and effectively to support the claim file outcome.
Requirements
- Knowledge of accepted industry standards and practices.
- Analytical skills necessary to make decisions and resolve issues inherent in handling claims.
- Ability to successfully negotiate the settlement and disposition of claims, including interpreting related documentation.
- Strong coverage skills.
- Ability to multi-task and adapt to a changing environment.
- Time management skills.
- Strong organization skills with attention to detail and accuracy.
- Excellent verbal and written communication skills, demonstrating professionalism.
- Strong understanding of Microsoft Office programs (Word, Excel, PowerPoint).
- Exceptional customer service skills.
- Minimum of 5 years Bodily Injury Claims experience.
- Experience working in commercial lines claims and retail claims environments is an asset.
- Fully licensed in all provinces where claims are being handled or able to be licensed.
- Minimum requirement of completing CIP courses: C11, C12, C14, and C110.
Skills
- Critical thinking
- Problem solving
- Planning and organizing activities
- Client service
- Negotiation
- Effective verbal and written communication
- Embracing new challenges
Location
- Scarborough Branch
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Minimum of 5 years Bodily Injury Claims experience
Education Level
- College/University degree or equivalent work experience preferred
- CIP designation preferred
Salary/Compensations
- Competitive compensation
Benefits
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
About the Company
- Gallagher Bassett helps clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives.
- We are a team of fast-paced fixers, empathetic experts, and outcomes drivers.
- We are supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.
- We are part of something bigger, a team that shows up, stands together, and leads with purpose.
- Gallagher Bassett Canada is poised for aggressive growth.
Equal Opportunity
- Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).