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About the Role
Account Managers are sought to join Gallagher's Real Estate practice in London. This role supports the servicing of client accounts, ensuring high standards of delivery and client experience within a diverse Real Estate portfolio.
Responsibilities
- Look after a portfolio of Real Estate clients.
- Create documents for new customers, mid-term adjustments, and renewals.
- Ensure accurate and timely recording of customer details in the system.
- Obtain renewal terms and explore options to provide the best available solution.
- Prepare renewal closings from meeting minutes and ensure cover is bound by the renewal date.
- Liaise with clients and insurers, confirm cover, process policies, and chase outstanding documentation.
- Address account queries and credit control matters, highlighting concerns.
- Apply legal and regulatory policy in relation to internal policies and insurance contracts.
- Maintain accurate records and process in accordance with agreed procedures for timely renewals.
Requirements
- Previous experience as an Account Handler within Real Estate or Property is essential.
- Candidates with some exposure to this area and a strong core foundation are welcome.
- Worked to targets within a regulated, measurable framework and achieved SLAs.
- Evidence of rapport-building and customer service focus with outstanding communication and social skills.
- Due diligence and process-driven with the ability to meet deadlines, forward plan, organize, and analyze information.
- Highly accurate with strong attention to detail.
- Ability to use initiative when assisting team members.
- Eligible to work in the UK.
Skills
- Acturis proficiency
Location
- London
Work Type
- Hybrid
- Full-time
Experience Level
- Not specified
Education Level
- GCSE standard or equivalent
Salary/Compensations
- Competitive compensation
Benefits
- Comprehensive benefits programs designed to support well-being
- Career development opportunities and ongoing learning
- Collaborative, people-first culture with accessible leadership
- Opportunity to do meaningful work with global reach and local impact
About the Company
- Gallagher helps clients face risk with confidence, enabling them to grow, lead, and innovate.
- The company offers a client-centric digital ecosystem with advanced data and analytics.
- Gallagher fosters a culture grounded in teamwork, integrity, and doing the right thing.
- The company values curiosity, new ideas, and empowers employees to take ownership of their careers.
- The Real Estate practice is a core part of the business, recognized for its strong market reputation, high-performing culture, and consistent growth.
- The team is ambitious, collaborative, and forward-thinking, combining deep sector knowledge with a proactive approach.
Equal Opportunity
- Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).
- Offers reasonable adjustments to the recruitment process if required.