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About the Role
Assist clients with vacation planning, coordinate travel arrangements, and provide guidance throughout the booking process. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry remotely.
Responsibilities
- Provide excellent customer service to clients planning vacations
- Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
- Respond to client questions and provide helpful travel information
- Communicate with travel suppliers to confirm reservations and travel details
- Maintain accurate records of client communications and travel bookings
- Stay informed on travel promotions, supplier updates, and destination information
- Provide support to clients before and after travel when needed
Requirements
- Strong customer service and communication skills
- Ability to work independently in a remote environment
- Comfortable using email, online platforms, and basic computer tools
- Organized with strong attention to detail
- Positive attitude and professional communication style
- Previous customer service or travel experience is helpful but not required
Skills
- Customer service
- Communication
- Independent work
- Email usage
- Online platform usage
- Basic computer tools
- Organization
- Attention to detail
- Professional communication
Location
- Remote
Work Type
- Remote
- Full-time
Benefits
- Remote work opportunity
- Flexible scheduling options
- Access to travel industry training and resources
- Ongoing support from an experienced travel team
- Travel industry perks and supplier discounts when available