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About the Role
The Product Manager will shape the vision and delivery of Emburse's software products and analytics experiences. This role translates user needs into clear requirements, prioritized roadmaps, and measurable outcomes by partnering with clients and cross-functional teams. The Product Manager ensures analytics features are accurate, explainable, and actionable, setting success metrics and acceptance criteria to guide development. Candidates should demonstrate strong ownership, proactive problem-solving, and the ability to anticipate next steps with limited direction. Flexibility to collaborate across global time zones is essential.
Responsibilities
- Own features across the entire lifecycle, driving product development from concept through launch.
- Collaborate on building business cases, defining product vision and strategy, and participating in roadmap planning.
- Internalize customer pain points to create clear product specs, and write persona-based user stories and UAT scripts.
- Enforce release acceptance with a buyer lens, manage the prioritized feature backlog and bug process, and drive features to launch.
- Partner with Product Marketing and Customer Success to ensure new features are well-positioned and effectively adopted.
- Partner with Engineering to prioritize and deliver automated regression tests, data contracts, and system monitoring.
- Define comprehensive metric specifications, strict guardrails, and a clear team Definition of Done.
- Assist in identifying key product success metrics and track post-launch performance.
- Maintain proactive communication regarding project status, milestones, and timelines.
- Publish customer-grade documentation in partnership with Technical Writing.
- Test, gather insights, and refine features post-release to drive ongoing user adoption and platform value.
Requirements
- Bachelor’s degree in Communications, Marketing, Economics, Statistics, Business, or a related field (or equivalent professional experience).
- 6–10 years of experience in product, analytics, or data-quality roles.
- Proven track record of shipping customer-facing analytics and reporting products.
- Deep familiarity with corporate travel and T&E data workflows, including GDS, OBT, and TMC data flows, GL mapping, rate/tax handling, and PNR nuances.
- Demonstrated experience defining and enforcing a clear Definition of Done.
- Discipline to hold a strict "no-go" release stance when data guardrails fail.
- Working SQL and BI literacy (Looker, Tableau, Power BI) to validate complex dashboards against source systems.
- Advanced Excel fluency and Microsoft Office proficiency.
- Preferred ability to craft crisp product requirements, acceptance criteria, high-signal bug/issue reports, and buyer-centric UAT scripts.
- Strong curiosity and customer empathy to frame problems from the end-user perspective.
- Skill to separate signal from noise for high-impact decisions.
- Excellent verbal and written communication skills to influence Engineering, CSM, and Tech Writing teams while delivering clear storytelling to executives and buyers.
- A strong bias to action combined with high standards, keen attention to detail.
- Confidence to hold releases until data integrity is fully verified.
- Exceptional ability to work both autonomously and collaboratively.
- Managing multiple high-priority, complex projects simultaneously and delivering clear work on time.
- Solid understanding of modern team productivity tools, techniques, and cross-functional processes.
Skills
- Product Management
- Analytics
- Data Quality
- Customer-Facing Analytics
- Reporting Products
- Corporate Travel Data Workflows
- T&E Data Workflows
- GDS
- OBT
- TMC Data Flows
- GL Mapping
- Rate Handling
- Tax Handling
- PNR Nuances
- Definition of Done
- SQL
- BI Literacy
- Looker
- Tableau
- Power BI
- Excel
- Microsoft Office
- Product Requirements
- Acceptance Criteria
- Bug Reporting
- UAT Scripting
- Customer Empathy
- Communication Skills
- Storytelling
- Attention to Detail
- Collaboration
- Project Management
- Team Productivity Tools
Experience Level
- 6-10 years of experience
Education Level
- Bachelor’s degree in Communications, Marketing, Economics, Statistics, Business, or a related field (or equivalent professional experience)
Benefits
- Competitive pay
- Flexible work
- Inclusive, collaborative environment
About the Company
- Emburse is a leader in expense intelligence, creating a future where technology drives business value and inspires extraordinary results.
- Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.
- We serve 12M+ users across 120 countries, helping businesses modernize their finance operations.
- Work alongside some of the brightest minds in finance, tech, and AI to solve real-world challenges.
- Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere.
Equal Opportunity
- Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.
- This policy applies to all terms and conditions of employment.