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About the Role

As a Director in our Technology & Experience Practice Software discipline, you will help clients turn AI opportunities into practical engineering solutions. You will build client relationships, shape new opportunities, and lead teams delivering custom software, AI-enabled applications, platform integration, legacy modernization, and engineering transformation. You will help clients move from AI experimentation to production by aligning business needs with architecture, data, integration, security, governance, and delivery plans. You should be passionate about solving business problems with technology and ready to contribute to West Monroe’s fast-growing, entrepreneurial environment.

Responsibilities

Business development: winning new clients, growing existing relationships, and partnering with industry teams to generate opportunities.
Focus on software engineering, modernization, and applying AI to technology solutions and delivery.
Own client relationships, lead engagements, ensure strong delivery outcomes and client satisfaction, and help grow engineering and AI capabilities.
Lead and collaborate with industry segment teams and key accounts on account planning and growth.
Use your network of technology, engineering, and AI executives to secure executive introductions and generate new business.
Identify opportunities where software engineering, modernization, and AI can address client priorities.
Shape solutions, develop proposals and SOWs, apply onshore and nearshore delivery models, build client relationships, and close deals.
Help clients define practical paths from AI strategy and experimentation to production solutions.
Develop go-to-market messaging and sales materials that explain how West Monroe applies AI within software engineering and modernization engagements.
Create work plans, pricing estimates, and risk assessments for potential engagements.
Contribute thought leadership on AI-enabled software engineering, application modernization, and responsible AI delivery.
Attend networking events and build relationships across the local professional and affiliate community.
Identify partnerships that can generate revenue for software engineering and AI capabilities.
Advise senior client executives on how to apply AI to business and technology challenges.
Lead teams that design, architect, and deliver custom software, AI-enabled applications, intelligent agents, and modernized platforms.
Help clients identify and prioritize AI use cases, assess technical readiness, and determine the data, architecture, integration, and operating model needed.
Guide modernization efforts that make applications and platforms more scalable, secure, adaptable, and ready to support AI capabilities.
Lead client engagements and take overall accountability for successful delivery.
Provide quality assurance and hold regular executive check-ins.
Work with program and project leaders to establish processes and technology that improve business outcomes and efficiency.
Lead multidisciplinary teams in translating business objectives into software engineering strategies, architectures, and delivery plans.
Help clients incorporate AI into the software development lifecycle.
Address responsible implementation throughout delivery, including security, privacy, governance, model evaluation, human oversight, and ongoing monitoring.
Identify, develop, and apply reusable accelerators that address industry-specific software engineering, modernization, and AI challenges.
Collaborate with national leaders and colleagues to develop and deliver software engineering, modernization, and AI offerings.
Strengthen delivery capabilities for AI-enabled engineering.
Help teams build the skills and practices to deliver AI-enabled software responsibly.
Support the development of engineering talent and contribute to a culture of technical excellence, collaboration, and continuous improvement.

Requirements

12+ years of experience in a high-growth, team-based, client-facing digital or business and technology consulting firm.
Direct experience selling and delivering software engineering, custom software development, modernization, or AI-related services to executive-level buyers.
Strong experience in software engineering and technology delivery, such as custom application development, cloud-native architecture, platform integration, legacy modernization, or engineering transformation.
Experience helping clients identify, shape, or deliver AI opportunities connected to software, applications, platforms, or engineering workflows.
Ability to connect business objectives to AI and software engineering strategies, technical architecture, delivery plans, and measurable outcomes.
Familiarity with generative AI, AI-enabled applications, intelligent agents, and the technical considerations for moving AI solutions into production.
Experience with modern software development practices, including agile delivery, DevOps, cloud platforms, quality engineering, and application architecture.
Familiarity with applying AI to software development workflows and the opportunities, risks, and governance considerations involved.
Experience measuring and improving software delivery and engineering effectiveness, using frameworks and metrics such as DORA, SPACE, or comparable approaches.
Demonstrated experience selling to Fortune 1000, enterprise, and upper mid-market clients, with a record of closing multiple multi-million-dollar deals each year.
Demonstrated success hunting, growing, and closing large software engineering, modernization, or AI-related opportunities using onshore and nearshore delivery models.
Expertise in sales strategy, business development, pricing, account management, sales operations, sales enablement, and bringing new services to market.
Ability to combine technical experience with strong management and leadership skills, including client relationship management, business case development, and engineering delivery leadership.
Experience selling software engineering or technology services in one or more of these industries: Healthcare, Financial Services, Energy & Utilities, High-Tech and Software, Life Sciences, Private Equity, Consumer & Industrial Products, and Insurance.
Ability to work independently and collaboratively to coordinate and drive sales processes.

Skills

Software Engineering
AI
Platform Integration
Legacy Modernization
Engineering Transformation
Business Development
Client Relationship Management
Agile Delivery
DevOps
Cloud Platforms
Quality Engineering
Application Architecture
Generative AI
AI-enabled Applications
Intelligent Agents
Sales Strategy
Account Management

Location

National

Work Type

Client-facing
Consulting

Experience Level

Director
12+ years of experience

Salary/Compensations

$200,000—$250,000 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
We are fluent in both business and technology, understanding that technology alone is not the answer, but how it is applied is.
We rely on data to constantly adapt and solve new challenges, focusing on actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
Collaboration is a daily action, working together to turn vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
We believe in treating each employee and applicant for employment fairly and with dignity.
We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.