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About the Role
Ensemble's Innovation Engine, Orchestration Works, is a new division focused on testing, learning, and scaling advanced technologies like AI and automation to solve healthcare operational problems. Our mission is to transform revenue cycle work and set a new standard for operational excellence.
Responsibilities
- Serve as a domain subject matter expert while maintaining strong end-to-end revenue cycle literacy
- Identify upstream root causes that drive downstream rework, friction, and revenue leakage
- Design future-state workflows and operating models with measurable impact
- Build and maintain domain-specific knowledge graphs (inputs, rules, actions, outcomes)
- Participate in design sessions and rapid innovation sprints
- Test and validate automation, ML, AI, and agentic models using real operational scenarios
- Translate expert judgment into rules, decision trees, training data, and guardrails
- Support pilots and controlled rollouts with clear success criteria
- Document operational logic and findings for reuse and scale
Requirements
- 5+ years of hands-on experience in Revenue Cycle Management
- Strong end-to-end revenue cycle knowledge
- Proven process mapping and improvement skills
- Data-driven problem-solving mindset
- Comfort operating in ambiguity and fast-changing environments
- Strong written and verbal communication skills
- Curiosity and aptitude for automation, AI, ML, and emerging technologies
- Ability to manage multiple priorities while maintaining quality
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
- Reside and be authorized to work within the United States
Skills
- Automation
- AI
- ML
- Emerging technologies
- Process redesign
- Intelligent systems
Location
- Austin, Texas
Work Type
- Hybrid
- Onsite
Experience Level
- 5+ years
Salary/Compensations
- Highly competitive compensation
- Performance-based incentives
Benefits
- Relocation support
- Comprehensive benefits package designed to support physical, emotional, and financial health
- Healthcare
- Time off
- Retirement programs
- Well-being programs
- Professional development investment
- Professional certification relevant to their field
- Tuition reimbursement
- Quarterly and annual incentive programs
About the Company
- Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems.
- They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions.
- Ensemble keeps communities healthy by keeping hospitals healthy.
- Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
- Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
- Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
- Energage Top Workplaces USA 2022-2024
- Fortune Media Best Workplaces in Healthcare 2024
- Monster Top Workplace for Remote Work 2024
- Great Place to Work certified 2023-2024
Equal Opportunity
- Ensemble is an equal employment opportunity employer.
- It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.
- Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
- Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.