Operational Support Manager:in at Tierarzt Plus Partner | BE, DE | Rezi

Operational Support Manager:in at Tierarzt Plus Partner

Operational Support Manager:in

Tierarzt Plus Partner · BE, DE

3 weeks ago

Operational Support Manager:in

Tierarzt Plus Partner · BE, DE

21 days ago
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About the Role

You know the daily routine of a practice and where the bottlenecks are? You enjoy helping teams improve and want to actively shape the veterinary medicine of the future? Then become part of our team!

Responsibilities

  • Support practice teams in daily operations to allow them to focus on patient and owner care.
  • Ensure all services rendered in your practices are fully recorded and billed.
  • Increase utilization and improve reception workflows.
  • Create demand-oriented duty rosters and reduce overtime.
  • Assist with orders, inventory management, and stocktaking according to our standards.
  • Train practice teams on tools, processes, and standards.
  • Support the implementation of measures by regional managers and the regional director in your practices and report back on progress.

Requirements

  • Completed training as a TFA or comparable practical experience.
  • Proficiency in Provet, Quinyx, and inventory management.
  • Ability to guide teams and impart knowledge clearly.
  • Proactive, structured work approach with strong communication and problem-solving skills.
  • High mobility within your region is expected for commuting between practices and on-site work.

Skills

  • Provet
  • Quinyx
  • Inventory Management
  • Team Leadership
  • Communication
  • Problem-Solving
  • Structured Work

Location

  • Regional (Germany)

Work Type

  • On-site
  • Mobile

Experience Level

  • TFA or comparable practical experience

Education Level

  • TFA training or equivalent

Salary/Compensations

  • Competitive salary
  • Company car for private use

Benefits

  • 30 days of vacation
  • Flexible working hours
  • Trust-based culture
  • Individual further training opportunities
  • Opportunity to contribute own ideas
  • Exclusive employee discounts

About the Company

  • An active network of small animal practices and clinics across Germany.
  • Mission: To create the best experience for animals and people every day.
  • Focus on improving working conditions for veterinarians and veterinary technicians.
  • Provide family-friendly working hours, modern practice equipment, and innovative technologies.
  • Invest in an internal training and further education academy.
  • Strengthen practice teams and enhance the experience for animals and clients.
  • Network characterized by diversity, mutual appreciation, and exchange between practices.
  • Address industry challenges like staff shortages, high workload, and outdated practices.
  • Ensure sustainable animal health.
  • Established as a supra-regional network for veterinary practices since 2019.
  • Central Berlin team supports local practice teams in practice management, marketing, HR, digitalization, and finance.
  • Vision: 'Healthy veterinary medicine, lived in partnership.'