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About the Role

The Hanover's Small Commercial department is seeking a Senior Small Commercial Sales Manager to drive new business flow within agent offices by educating and collaborating with account managers, and communicating risk appetite. This role is responsible for building key agency relationships and partnering with underwriters to support growth and retention.

Responsibilities

Works with Account Managers to produce small commercial lines new business and drive flow.
Able to bind small accounts in the agent's office if needed.
Works with small commercial lines underwriting team to develop the targeted mix of business.
Objectively considers issues and information, identifies alternatives, decides, and implements solution approaches to deliver services and provide value.
Communicates ideas or positions in a persuasive manner that build support, agreement, or commitment.
Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.
Demonstrates sales and marketing techniques through effective relationship building.
Able to influence producers/agents to sell desired product & services.
Develops a strategy in support of the big picture.
Effectively plans and organizes their work to achieve desired outcomes.
Demonstrates flexibility in applying different approaches to changing work demands.
Maintains performance under stress.
Applies fundamental underwriting concepts, practices and procedures, including knowledge of exposure/hazard identification and control.
Displays knowledge of pricing practices and applications.
Articulates and practices principles of good underwriting for assigned lines of business, within specific limits and authority.
Demonstrates good understanding of regional goals.
Stays current with industry information and local market trends.

Requirements

3-5+ years' Commercial Lines Underwriting and/or Marketing experience preferably with an established carrier.
Well developed sales and marketing skills; proven track record for developing new business.
Proficient with Microsoft Office Suite with the ability to learn internal Customer & Agency Account Management systems.

Skills

Knowledge of negotiating techniques, subject matter, and strategy to obtain commitment, compromise or settlement in a way that promotes mutual goals or interests.
Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by making others feel their concerns and contributions are important.
Builds positive relationships with others to accomplish organizational goals.
Excited by challenging goals and a desire to exceed standards of excellence.
Exhibits a true sense of competitiveness and a drive for results.
Has a strong desire to win in the most challenging of circumstances, and the fortitude to take calculated risks to achieve personal objectives and goals, organization's standards, or current industry standards.
Confident of own abilities to meet challenges.

Location

San Francisco

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's Degree

Salary/Compensations

Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards.

Benefits

Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)

About the Company

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most.
We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Equal Opportunity

The Hanover values diversity in the workplace and among our customers.
The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.
Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.