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About the Role
The Relationship Manager (RM) is responsible for both client-facing business development and portfolio management. This role identifies and acquires new loan clients while also managing an existing assigned portfolio, ensuring credit quality and compliance with bank regulations.
Responsibilities
- Identify and bring new clients to the Bank, meeting annual new loan commitment/outstanding goals.
- Negotiate and structure primary loan terms with clients.
- Collaborate with underwriters, loan assistants, and support staff to prepare Credit Commitment Reports (CCR) for new loans, renewals, amendments, and annual reviews.
- Present CCRs to approval authorities, taking ultimate responsibility for content.
- Review loan documents for accuracy.
- Manage the client experience during the loan closing process with loan assistants and support staff.
- Monitor and manage the credit quality of the assigned loan portfolio.
- Ensure each credit is properly risk-rated.
- Identify, evaluate, and address potential credit quality issues to minimize risk and potential loss.
- Ensure compliance with Bank, regulatory, and credit requirements while providing excellent customer service.
- Assist with mentoring and coaching junior officers and loan staff.
Requirements
- 5-7 years of commercial lending and banking experience.
- Thorough knowledge of lending regulations and credit/underwriting practices.
- Strong loan negotiation experience (rates, terms, collateral requirements).
- Previous underwriting experience in the requisite area of commercial lending.
- Extensive knowledge and understanding of Bank’s credit policy, risk management, underwriting requirements, and loan servicing.
- Strong knowledge and understanding of commercial and specialty group banking products and services.
- Demonstrated ability to cross-sell products.
- Ability to work well independently to structure loans and/or lines of credit.
- Must be organized and detail-oriented.
- Ability to multi-task.
- Ability to work effectively in a fast-paced, high production, and team environment.
- Excellent time management skills and accustomed to working with deadlines.
- Ability to assume responsibility and accountability for decision-making.
- Ability to communicate effectively with all levels of Bank personnel.
Skills
- PC proficient
- Excellent verbal and written communication skills
- Bilingual (English/Mandarin or Cantonese) a plus but not required
Location
- Remote
Work Type
- Full-time
Experience Level
- 5-7 years
Education Level
- U.S. College graduate with major in related fields
Salary/Compensations
- $150K – $175K / year
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability insurance
- Flexible spending accounts (FSAs)
- Health saving account (HSA) with company contributions
- Voluntary coverages
- 401(k)
About the Company
- Cathay Bank has thrived for 60 years, persevering through economic cycles due to team members’ drive and optimism.
- The bank strives to provide a caring culture that supports aspirations and success.
- Cathay Bank believes people are its most valuable asset and fosters growth and development.
Equal Opportunity
- Cathay Bank is an Equal Opportunity and Affirmative Action Employer.
- We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.