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About the Role
As a dnata Jet Bridge Supervisor, you will play an essential role in continuously optimizing and aligning a successful and productive operation.
Responsibilities
- Assign jet bridge operators to specific gates
- Train and supervise staff
- Audit and monitor agents while operating the jet bridges
- Monitor staff performance and address any operational issues or concerns
- Conduct performance evaluations
- Ensure timely positioning of jet bridges at designated aircraft gates
- Monitor jet bridge functionality and report any mechanical issues to maintenance teams
- Enforce safety procedures related to jet bridge operation, including proper positioning, securing mechanisms, and passenger flow
- Maintain open communication with airline gate agents, ground crew, and airport operations staff
Requirements
- 2+ years supervisor experience preferred
- Possess/maintain FAA/Airport required identification/seals or authorizations
- Must be able to pass SIDA airport and training tests
- Possess a high school diploma or GED equivalent
- Possess basic computer literacy
- Able to perform each essential duty satisfactorily with or without accommodation
Skills
- Strong understanding of airport operations and procedures, particularly related to passenger boarding bridges
- Ability to work under pressure
- Leadership skills to manage a team of jet bridge operators effectively
Location
- John F. Kennedy Airport in New York City
Work Type
- Full-time
Experience Level
- Supervisor
Education Level
- High school diploma or GED equivalent
About the Company
- dnata is more than a global air and travel services provider, connecting people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services.
- Our purpose is clear: to deliver on the promises our customers make.
- We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams.
- Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking.
- At dnata, we foster diversity, nurture ambition, and celebrate achievement.
- dnata USA keeps 27 of the country’s major airports connected – both with each other and the world.
- Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.