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About the Role

Aladdin Client Engagement (ACE) partners with clients to help them realize the full value of their Aladdin investment through deep workflow expertise, data-driven insights, and hands-on collaboration. This role acts as a consultative partner, connecting client business priorities with Aladdin's capabilities to deliver measurable outcomes, lead strategic initiatives, and accelerate adoption of Aladdin functionality.

Responsibilities

Serve as a trusted advisor to senior stakeholders across Trading and Operations, helping translate business objectives into practical, high-impact Aladdin solutions.
Identify opportunities to expand and deepen Aladdin adoption, improve workflow efficiency, and unlock commercial value through enhanced platform usage.
Lead and contribute to complex client change initiatives, including asset onboarding, workflow redesign, system rationalization, target operating model changes, and optimization programs.
Apply hands-on expertise in Aladdin to drive measurable business outcomes.
Provide thought leadership across the investment lifecycle, informed by global client engagement insights and industry best practices.
Partner closely with clients to assess current-state workflows, identify pain points, and design scalable optimization opportunities.
Bring a point of view on how evolving market practices and technology trends can improve client outcomes.
Collaborate with sales and relationship teams to align value delivery strategies with multi-year client roadmaps.
Proactively monitor client sentiment, adoption trends, and emerging risks, escalating issues as needed.
Support effective governance through structured book-of-work reviews and senior-level relationship engagements.
Act as a key client voice in shaping Aladdin’s product roadmap, particularly for Asia Pacific market needs.
Educate clients on existing and new Aladdin capabilities, enabling informed adoption decisions.
Establish clear feedback loops with product teams to improve product fit, usability, and impact.

Requirements

Proven ability to engage senior stakeholders, align cross-functional teams, and manage complex client needs.
Strong communication skills, with the ability to translate technical concepts into clear, business-relevant insights and compelling value propositions.
Analytical and structured approach, with experience leading multi-workstream initiatives and change programs.
Solid understanding of the investment management lifecycle, with hands-on experience in one or more of the following areas: Post-Trade, Trading, trade operations, derivatives operations, asset servicing, or compliance.
Fluency in Japanese; business-level English preferred.
Strategic, commercially minded thinker with strong business judgment.
Comfortable building long-term, trusted relationships with senior client stakeholders.
Self-motivated, outcomes-driven, and able to operate effectively in both independent and team-based environments.
Adaptable and collaborative, with a strong sense of ownership.

Skills

Aladdin
Japanese
English

Location

Australia
Asia Pacific

Work Type

Hybrid

Experience Level

Associate

Benefits

Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

About the Company

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.
Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses.
Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees.
It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com.
We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

Equal Opportunity

BlackRock is proud to be an Equal Opportunity Employer.
We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.