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Tailor your resume to this Customer Liaison Manager*in Neurologie (alle Geschlechter) - Saarbrücken, Trier, Kaiserslautern role.

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About the Role

As a Customer Liaison Manager in Neurology, you will take holistic strategic and operational responsibility for defined stroke units and key neurological accounts. You will shape the successful development of sustainable customer relationships and contribute to how Bayer is perceived as a partner in neurology. Your focus will be on developing innovative solutions, creating long-term added value for customers, and improving patient care, going beyond traditional sales targets.

Responsibilities

• Develop, implement, and optimize strategic account plans for defined stroke units and neurological key accounts to create sustainable added value, innovation, and long-term partnerships.
• Collaborate closely with internal and external stakeholders, analyze customer needs and potential barriers, and develop customized, customer-oriented solutions as a project manager.
• Act at the interface of medicine, marketing, market access, and the market, combining strategic planning with successful operational implementation.
• Analyze market, customer, and care potentials, as well as competitor activities, and derive concrete measures for the further development of your area of responsibility.
• Build and continuously develop trusting and sustainable relationships with stroke units, physicians, clinic networks, and other relevant partners.
• Conceive, organize, and successfully conduct regional training events, workshops, projects, and omnichannel formats.
• Actively support the launch of a new product, identify new cooperation opportunities, and contribute to the development of care structures.
• Actively shape Bayer's perception in the field of neurology and make an important contribution to improved patient care.

Requirements

• Completed degree in natural sciences or equivalent academic qualification and/or certified pharmaceutical representative according to § 75 Arzneimittelgesetz.
• Sound medical expertise and a good understanding of care pathways and clinical structures in the neurological field; ideally, experience in neurology or a comparable indication-related field.
• Experience in dealing with complex hospital structures and interdisciplinary decision-making processes, and the ability to translate customer needs into concrete actions.
• Strong customer orientation, excellent communication and negotiation skills, high persuasion and closing ability, and the ability to build sustainable customer relationships.
• Successful collaboration with internal and external stakeholders and the development of customer-centric solutions in a partnership-based manner.
• Taking responsibility, thinking entrepreneurially, and implementing ideas with a strong hands-on mentality into measurable results.
• Team player with a preference for working in cross-functional, self-managing teams.
• Very good German and English language skills.
• Proficiency with digital tools such as MS Office, AI, and Veeva.
• Willingness to undertake regular business trips.

Skills

• Customer Relationship Management
• Strategic Account Planning
• Project Management
• Market Analysis
• Stakeholder Management
• Event Management
• Product Launch Support
• Digital Tools (MS Office, AI, Veeva)

Location

• Saarbrücken
• Trier
• Kaiserslautern
• Mainz

Work Type

• Field Service
• Full-time

Experience Level

• Not specified

Education Level

• Degree in Natural Sciences or equivalent
• Certified Pharmaceutical Representative

Salary/Compensations

• €78,000 - €100,000 per year (full-time) plus variable component

Benefits

• Flexible and appreciative benefits package tailored to your lifestyle
• Attractive salary
• Variable component
• Access to learning and development measures, training, and coaching programs
• Flexible daily work through independent visit planning and remote administrative tasks
• Company car for business and private use
• JobRad leasing
• Corporate benefits with attractive discounts

About the Company

• Bayer is visionary and determined to overcome the greatest challenges of our planet and contribute to a world where enough food and adequate healthcare for all are no longer unattainable goals.
• We operate with energy, curiosity, and pure dedication, constantly learning from those around us, expanding our thinking, improving our skills, and redefining the 'impossible'.
• Bayer Vital is the division for this role.

Equal Opportunity

• Bayer welcomes applications from all individuals, regardless of ethnic origin, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, marital status, pregnancy, sexual orientation, gender identity, or any other criterion irrelevant to the application.
• We are committed to the principle of treating all applicants fairly and avoiding discrimination.