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About the Role
The Lead I, Operations & Strategy will join The Education Trust – New York (ETNY) staff committed to closing opportunity gaps that affect students of color and students from low-income backgrounds. This role serves as the functional operational and strategy lead, managing day-to-day operations, people and culture workstreams, and key administrative processes. This is an opportunity to support ETNY staff in advancing educational equity by leading strong, people-centered operational processes and systems.
Responsibilities
- Partner with the Executive Director & Deputy Executive Director to translate the long-term vision for the Operations function into short and long-term goals with relevant work plans.
- Serve as the primary administrator and manager of our project management system (Asana), designing and maintaining workflows, dashboards, project templates, and reporting systems.
- Increase cross-team collaboration and efficiency through the design, implementation, and continuous improvement of internal systems and processes.
- Design, coordinate, and implement people and culture-related projects and programs to strengthen team culture and support compliance.
- Support the Deputy Director in developing and implementing the ETNY three-year strategic plan.
- Manage day-to-day office finance and administration-related matters, serving as the primary liaison with the Finance team at EdTrust National.
- Coordinate and implement internal and external events and programs that advance ETNY’s strategic goals.
- May recruit, hire, and manage 1-2 employees and/or interns as appropriate and budget permitting.
- Stay abreast of trends and research in relevant content areas to continuously grow and develop, and to make recommendations for process/practice improvements.
Requirements
- A bachelor’s degree or equivalent combination of education and relevant experience.
- Substantial (e.g., 5+ years) in related work experience in operations or operations-related roles.
- Interest in / knowledge of education policy, especially around issues of equity.
- Experience working with project management tools such as Asana, including the ability to develop and manage robust project plans across multiple functional areas.
- Experience with cloud-based financial management software such as Intacct strongly preferred.
Skills
- Shared belief in EdTrust’s mission and a commitment to improving educational equity.
- Dedication in contributing to and maintaining an equitable working environment.
- Strong project management skills, including the ability to design and establish processes, systems, and procedures, ensure adherence, and steward continuous improvement.
- Knowledge and experience with finance-related activities such as reconciliations, vendor payment, budget management, grant reporting, and reimbursements.
- Demonstrated ability to navigate ambiguity and resolve complex operational challenges.
- Strong verbal and written communication skills.
- Ability to plan, multi-task and prioritize, with high attention to detail.
- Teamwork skills and an eagerness for collaboration.
- Willingness to receive and act upon, as well as provide, constructive feedback.
- Model a commitment to continuous learning, self-reflection, and professional growth.
- Sound judgement.
Location
- New York, NY
- Remote (New York or New Jersey)
Work Type
- Hybrid
Experience Level
- 5+ years
Education Level
- Bachelor's degree or equivalent
Salary/Compensations
- $86,070 - $107,580
Benefits
- Medical, dental and vision insurance covered at 100% for the employee, with significant coverage for spouses, domestic partners, and dependents.
- Sick leave, vacation leave, and personal leave.
- Federal government holiday closures.
- Week-long summer break.
- Week-long winter break.
- Employee Assistance Program.
- Generous 7% contribution to a 403(b)-retirement plan.
About the Company
- The Education Trust – New York (ETNY) is committed to advancing policies and practices to dismantle the racial and economic barriers embedded in the U.S. education system.
- Through research and advocacy, EdTrust improves equity in education from preschool through college, engages diverse communities dedicated to equity and justice, and increases political and public will to build an education system where all students will thrive.
Equal Opportunity
- EdTrust is an equal opportunity employer and welcomes candidates from diverse backgrounds.