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About the Role
Fastly is seeking a proactive and strategic Contracts Manager to help scale its commercial Legal and Contracts Management team. As trusted business partners empowering company growth, the ideal candidate possesses a strong foundation in contract administration, a passion for managing agreement lifecycles (sales, vendor, and partner contracts), and a track record of building effective relationships with internal stakeholders.
Responsibilities
- Efficiently manage and process a high volume of contracts from initial intake through execution and opportunity close, utilizing core business systems such as Salesforce (SFDC) and automated Contract Lifecycle Management (CLM) software
- Demonstrate flexibility required to service a demanding sales organization during high-volume, critical time constraints at month-end and quarter-end close cycles
- Collaborate daily with quote-to-cash teams (Deal Strategy, Sales, Revenue Operations, and Sales Operations) to support contractual terms and execute revenue transactions
- Review requests for signatures against policy requirements and assist in reviewing and drafting non-complex negotiated legal agreements on Fastly forms following playbook guidance
- Contribute to team documentation, playbooks, templates, and knowledge management to drive process improvements and operational efficiency
- Maintain timely communication regarding the status of requests, tickets, and tasks, promptly escalating blockers and complex issues with appropriate recommendations and context
Requirements
- Bachelor’s degree
- 2-4 years of contract management experience in SaaS, AI or other high-growth and fast-paced technology environments
- Demonstrated experience and proficiency with CRM (Salesforce) and automated CLM tools (such as Ironclad and Docusign) and AI-assisted negotiation tools such as Claude or Gemini to efficiently scale commercial contracting deal support
- Ability to learn new systems and processes quickly
- Effective written and oral communication skills, with the ability to clearly communicate contract administration issues to partners (e.g., attorneys, sales teams) and build trusted internal relationships
- Strong time-management and organization skills, attention to detail, and sound judgment in executing risk-based assessments aligned with Contracts team policy frameworks
- Direct experience implementing enterprise contract management tool rollouts, system migrations, or other major workflow optimizations
- Background in contract administration/management at public companies and across multiple global jurisdictions
- A fully completed application and resume or CV are required when applying.
Skills
- Salesforce
- Contract Lifecycle Management (CLM) software
- Ironclad
- Docusign
- Claude
- Gemini
Location
- London
Work Type
- Hybrid
- Full-time
Experience Level
- 2-4 years
Education Level
- Bachelor’s degree
Benefits
- Comprehensive benefits package designed to meet your needs
About the Company
- Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
- We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives.
- We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
- We’re always looking for humble, sharp, and creative folks to join the Fastly team.
Equal Opportunity
- Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
- Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.