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About the Role
KPMG in Canada is seeking a ServiceNow professional to join a dynamic, fast-growing team. This role focuses on designing, configuring, developing, testing, and supporting ServiceNow solutions, with a specialization in IT Risk Management (IRM) and Security Operations (SecOps). You will translate requirements into scalable technical designs, build various platform components, and support critical processes like data migration and upgrades. The position emphasizes hands-on technical delivery and offers opportunities for professional growth and certification within ServiceNow and KPMG.
Responsibilities
- Design, configure, develop, test, and support ServiceNow solutions.
- Translate requirements into scalable technical designs and configurations.
- Build workflows, scripts, integrations, reports, dashboards, and platform customizations.
- Support data migration, testing, deployments, upgrades, and troubleshooting.
- Follow Agile delivery, secure coding, platform governance, and documentation standards.
- Create reusable technical assets and collaborate across delivery disciplines.
- Configure and develop IRM solutions and SecOps solutions.
- Automate risk, compliance, security incident, vulnerability, and remediation workflows.
- Integrate security, risk, threat intelligence, scanning, and monitoring tools.
- Develop custom scripts, workflows, reports, and dashboards.
- Support compliance, audit, platform maintenance, and continuous improvement.
Requirements
- 3+ years of ServiceNow development, technical analysis, and platform configuration experience.
- Proficiency with JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST APIs, and integrations.
- Experience translating requirements into technical solutions and working in Agile delivery.
- Strong testing, troubleshooting, documentation, and problem-solving skills.
- Experience with one or more ServiceNow Risk modules, including IRM/GRC, Operational Risk, Policy & Compliance, Audit Management, or Vendor Risk.
- Strong communication skills in English and/or French.
- This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.
Skills
- JavaScript
- Glide APIs
- Flow Designer
- IntegrationHub
- REST APIs
- Integrations
- Agile delivery
- Testing
- Troubleshooting
- Documentation
- Problem-solving
- ServiceNow IRM
- ServiceNow GRC
- Operational Risk
- Policy & Compliance
- Audit Management
- Vendor Risk
- ServiceNow development
- Technical analysis
- Platform configuration
- ServiceNow Certified System Administrator (CSA)
Location
- Canada
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- ServiceNow Certified System Administrator (CSA)
Salary/Compensations
- $70,000 to $102,000
Benefits
- Comprehensive and competitive Total Rewards program
- Specialized KPMG and ServiceNow training and certifications
- Investment in CTA journey (if applicable)
About the Company
- KPMG in Canada is a proud equal opportunities employer committed to creating a respectful, inclusive and barrier-free workplace.
- Our Values: Integrity, Excellence, Courage, Together, For Better.
- We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes, ensuring technology empowers human judgment.
Equal Opportunity
- KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential.
- A diverse workforce is key to our success and we believe in bringing your whole self to work.
- We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
- Adjustments and accommodations throughout the recruitment process are available upon request.