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About the Role
KPMG in Canada is experiencing significant growth in its ServiceNow practice, offering an opportunity to join a dynamic team focused on IT strategy and systems implementation. This role allows for hands-on technical delivery, deepening expertise in ServiceNow development, risk, and cybersecurity, with access to specialized training and certifications.
Responsibilities
- Oversee the design, configuration, development, testing, and support of ServiceNow solutions.
- Translate requirements into scalable technical designs and configurations.
- Build workflows, scripts, integrations, reports, dashboards, and platform customizations.
- Support data migration, testing, deployments, upgrades, and troubleshooting.
- Manage the technical deployment of IRM solutions, ensuring accuracy and best practices.
- Configure and develop IRM and SecOps solutions.
- Automate risk, compliance, security incident, vulnerability, and remediation workflows.
- Integrate security, risk, threat intelligence, scanning, and monitoring tools.
- Develop custom scripts, workflows, reports, and dashboards.
- Support compliance, audit, platform maintenance, and continuous improvement.
Requirements
- 5+ years of ServiceNow development, technical analysis, or platform configuration experience.
- Proficiency with JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST APIs, and integrations.
- Experience translating requirements into technical solutions and working in Agile delivery.
- Strong testing, troubleshooting, documentation, and problem-solving skills.
- Experience with one or more ServiceNow Risk modules, including IRM/GRC, Operational Risk, Policy & Compliance, Audit Management, or Vendor Risk.
- ServiceNow Certified System Administrator (CSA).
- Strong communication skills in English and/or French.
- This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.
Skills
- JavaScript
- Glide APIs
- Flow Designer
- IntegrationHub
- REST APIs
- Integrations
- Agile delivery
- Testing
- Troubleshooting
- Documentation
- Problem-solving
- ServiceNow IRM/GRC
- ServiceNow Operational Risk
- ServiceNow Policy & Compliance
- ServiceNow Audit Management
- ServiceNow Vendor Risk
- ServiceNow Certified System Administrator (CSA)
Location
- Canada
Work Type
- Full-time
Experience Level
- 5+ years of ServiceNow development, technical analysis, or platform configuration experience.
Education Level
- ServiceNow Certified System Administrator (CSA)
- CSA Certification and at a minimum 5 other certifications
- Interest in obtaining CTA or furthering into CMA
Salary/Compensations
- $100,000 to $140,000
Benefits
- May be eligible for bonus awards.
- Comprehensive and competitive Total Rewards program.
- Specialized KPMG and ServiceNow training and certifications.
- Investment in CTA journey (if applicable).
About the Company
- KPMG in Canada's people bring unique perspectives to Canada’s most important challenges.
- Our ServiceNow practice stands out through exceptional experience, combining platform expertise with deep business capabilities.
- Our IT strategy and systems implementation capabilities help clients execute transformation strategies using the best-suited technology.
- Our Values: Integrity, Excellence, Courage, Together, For Better.
Equal Opportunity
- KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential.
- A diverse workforce is key to our success and we believe in bringing your whole self to work.
- We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
- Adjustments and accommodations throughout the recruitment process.
- We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes.
- AI tools may help with organizing applications or surfacing relevant qualifications.
- No hiring decisions are made using AI.
- Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly.
- AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.
- We believe technology should empower human judgment, not replace it.