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About the Role
Join a dynamic, fast-growing team at KPMG in Canada, specializing in ServiceNow IT strategy and systems implementation. This role offers the opportunity to work on exciting and challenging projects, develop new skills, and take ownership of your career within a supportive environment. You will contribute to delivering unparalleled client experiences and helping clients achieve their transformation objectives.
Responsibilities
- Support client engagements, workshops, requirements gathering, and solution design activities.
- Translate business requirements into clear user stories and practical ServiceNow solutions.
- Build strong client relationships and contribute to high-quality project delivery.
- Prepare documentation, presentations, process maps, test scripts, and training materials.
- Support the technical team in implementation, configuration, testing, defect resolution, and quality assurance.
- Contribute to reusable methodologies, accelerators, and practice knowledge.
- Lead IRM workshops, understand industry needs and market trends.
- Translate Risk/Cyber industry language into user stories for the development team.
- Act as an advocate for IRM best practices and manage projects accordingly.
Requirements
- 1 to 5 years of ServiceNow or related technology implementation experience.
- Experience supporting client-facing projects, workshops, requirements gathering, and testing.
- Strong business analysis, problem-solving, communication, and stakeholder management skills.
- Written and oral fluency in English is required.
- Possess 2+ ServiceNow certifications.
Skills
- ServiceNow
- IT strategy
- Systems implementation
- Business analysis
- Problem-solving
- Communication
- Stakeholder management
- Risk management
- Cybersecurity
Location
- Canada
Work Type
- Full-time
Experience Level
- 1-5 years
Education Level
- 2+ ServiceNow certifications
Salary/Compensations
- $70,000 to $102,000
Benefits
- May be eligible for bonus awards.
- Comprehensive and competitive Total Rewards program.
About the Company
- KPMG in Canada brings unique perspectives to Canada’s most important challenges.
- ServiceNow practice stands out through exceptional experience, combining platform expertise with deep business capabilities.
- IT strategy and systems implementation capabilities help clients execute transformation strategies.
- KPMG has created an accelerated, custom program for IRM in partnership with ServiceNow.
- KPMG is investing heavily in the Risk practice.
Equal Opportunity
- KPMG in Canada is a proud equal opportunities employer and is committed to creating a respectful, inclusive and barrier-free workplace.
- A diverse workforce is key to our success.
- We welcome all qualified candidates to apply.
- Adjustments and accommodations throughout the recruitment process are available.