Operations Analyst/Assistant Property Manager at Stellar Management | NY, US | Rezi

Operations Analyst/Assistant Property Manager at Stellar Management

Operations Analyst/Assistant Property Manager

Stellar Management · NY, US

3 weeks ago

Operations Analyst/Assistant Property Manager

Stellar Management · NY, US

21 days ago
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About the Role

Support the execution of operational and development initiatives for a premier real estate investment firm. Gain invaluable experience with a holistic view of investment strategies and benefit from regular engagement with senior management.

Responsibilities

  • Manage and oversee third-party contractors, a light construction team, building staff, property operations, and development projects.
  • Assist in managing and overseeing all building staff, property operations, and ongoing development projects to achieve financial and operational objectives.
  • Assist in the management and deployment of a light construction crew and other field personnel.
  • Collaborate to understand property-specific goals and assist in implementing plans to achieve them.
  • Supervise and schedule apartment turnovers, coordinating with relevant teams to ensure standards and deadlines are met.
  • Execute on Key Performance Indicators as defined in the business plan.
  • Assist with the hiring, training/onboarding, scheduling, and management of on-site building staff.
  • Prepare and maintain operating and capital budgets and support the implementation of construction projects.
  • Procure and monitor third-party vendors and report on project status.
  • Compile and ensure completion of construction punch lists and project close-out documentation.
  • Process and track vendor invoicing.
  • Review contracts, vendors, staffing, and maintenance practices to identify expense reductions.
  • Oversee the lease renewal process and help negotiate renewal terms.
  • Coordinate curing of DOB, DOH, HPD, DEC, DEP, & LPC violations.
  • Oversee resident services and communications to achieve high customer satisfaction and retention.
  • Ensure apartments, common areas, and grounds are maintained.
  • Assist with the leasing process, including pricing, marketing, showings, and issuing new leases.
  • Oversee turnover process of recently vacated apartments to ensure quality results and timely completion.
  • Attend to emergencies on-site outside of normal business hours.
  • Monitor and handle resident payments and collections.
  • Prepare accident and insurance claims.
  • Schedule tenant move-ins / outs.

Requirements

  • 1-3 years of relevant experience in property management.
  • 5 days on-site required.
  • Ability to travel to, and around, the Bronx and Yonkers locations.
  • Ability to safely navigate a construction site.
  • Must be able to sit and stand for extended periods of time.
  • Must be able to communicate both on the phone and in person with clients to resolve issues and manage the business.
  • A commitment to performing high-quality work in a collaborative environment on a growing team.
  • Ability to prioritize, identify and implement operational initiatives.
  • Ability to demonstrate self-motivation and an intellectual curiosity with a dedication to continually find ways to positively impact operational processes and key personnel to improve property-level performance.
  • Strong interpersonal skills with an ability to effectively communicate with individuals across all levels of the firm.
  • Demonstrated ability to effectively communicate and manage a team.
  • Strong organization skills with a penchant for paying attention to detail.
  • Strong customer service and verbal/written communication skills.
  • Proficiency in MS Excel, PowerPoint and Word.
  • Knowledge of building systems and building maintenance preferred.
  • Familiarity with local real estate laws and regulations helpful, but not required.

Skills

  • Bilingual (Spanish) a plus
  • Experience with Yardi software and CMS helpful, but not required.

Location

  • Corporate - New York
  • Bronx
  • Yonkers

Work Type

  • Full Time
  • On-site

Experience Level

  • 1-3 years

Education Level

  • Bachelor's degree or equivalent preferred

Salary/Compensations

  • $67,000 - $75,000 / year

About the Company

  • One of New York City’s premier real estate investment firms.