Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Shift Manager EVS/Stewarding role.
Rezi rewrites your resume against Resorts World Catskills's job description. Free.
Tailor your resume to this Shift Manager EVS/Stewarding role.
Rezi rewrites your resume against Resorts World Catskills's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Shift Manager EVS/Stewarding posting at Resorts World Catskills — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Shift Manager EVS/Stewarding posting at Resorts World Catskills — free, in seconds.
About the Role
The Shift Manager EVS supervises cleaning personnel to ensure areas are clean and well-maintained according to established standards during assigned shifts.
Responsibilities
- Upholds and complies with 5-star standards at all times.
- Assigns duties to department employees and inspects their work to ensure standards are maintained.
- Coordinates and inspects preventative maintenance and general cleaning.
- Coordinates work orders with the Engineering Department and follows up until completion.
- Conducts daily pre-shift meetings with room attendants and house attendants.
- Investigates complaints regarding housekeeping services and equipment and takes corrective action.
- Issues supplies and equipment to workers and oversees proper usage.
- Ensures employees are trained to work safely and efficiently within current regulatory guidelines.
- Prepares, maintains, and submits essential paperwork and reports.
- Demonstrates a thorough working knowledge of all chemicals and equipment used by the department.
- Ensures effective recruitment, hiring, training, recognition, coaching, counseling, and other personnel-related matters are handled appropriately throughout assigned departments.
- Facilitates and ensures that performance reviews of all employees within the department are completed on a yearly basis.
- Participates in training new hires and monitors their progress.
- Performs other tasks as assigned.
Requirements
- Must be 21 years or older.
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
Skills
- Strong supervisory skills
- Strong communication skills
- Ability to work independently
- Excellent time management skills
- Good communication skills
- Able to work in fast-paced environment
- Working knowledge of Microsoft Office
- Strong organizational skills
- Demonstrated problem-solving skills
- Knowledge of all cleaning products and where they should be used
Experience Level
- Two (2) years’ experience in a Supervisory position for a high-volume luxury property
- Five (5) years’ relevant experience managing housekeeping
Education Level
- Associates’ Degree in related field
About the Company
- Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
- Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
- Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
- Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
- Exhibits respectful consideration of viewpoints, situations and others.
- Puts the guest at the forefront of every decision.
- Previous experience in a five-star facility strongly preferred.
- Previous experience in a resort casino environment strongly preferred.