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About the Role

The Student Services Assistant performs a wide range of complex and confidential administrative and clerical support duties, assisting the Student Services department with student enrollment, preparing student records, and supporting retention and enrollment goals.

Responsibilities

Create and manage semester and yearly class schedules, including all changes, accurately and timely.
Perform registration and scheduling data entry for new and continuing students.
Review new student files for compliance.
Gather, analyze, and complete information required for administrative report generation.
Assist with the fulfillment of official Bryant & Stratton College transcript requests.
Evaluate transcripts to determine the number of transfer credits.
Provide customer service by reviewing, assessing, routing, answering, and monitoring follow-up actions on all correspondence (phone, mail, Email, text, chat).
Utilize multiple technical applications including MSOffice (Word, Excel, PowerPoint), database management, graphics, electronic calendar, email via Outlook, LMS, and other technical applications.

Requirements

Associate's degree required.
2 – 3 years of experience in an administrative role.
Ability to learn curriculum requirements, course content, and necessary prerequisites within each degree program offered.
Internet Savvy with multiple browsers.
Ability to function effectively as part of a team to meet overall campus goals.
Familiar with Microsoft Office products, especially Excel.
Ability to work evenings and Saturdays.
Position requires standing or sitting in a stationary position.
Occasional need to lift, carry, push, and/or move objects up to 25 pounds.
Requires the use of computer technology/equipment.
Ability to hear conversations and receive information in person and over the telephone.
Ability to convey detailed and important instructions or ideas accurately, loudly, or quickly.

Skills

Excellent communication and interpersonal skills.
Solid customer service.
MSOffice (Word, Excel, PowerPoint)
Database management
Graphics
Electronic calendar
Email via Outlook
LMS
Microsoft Office
Excel
Internet Savvy

Location

Buffalo campus
Amherst campus
SouthTowns campuses

Work Type

Full-time
Overtime eligible

Experience Level

2-3 years of experience in an administrative role
2-3 years of experience in higher education (preferred)

Education Level

Associate's degree
Bachelor's degree (preferred)

Salary/Compensations

$42,500-$43,488

Benefits

Competitive salaries
Medical/dental/vision insurance
Generous paid time off
401K
Company-paid college tuition for associates and their families

About the Company

Bryant & Stratton College is a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community.
Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more.
Bryant & Stratton College is a Public Service Loan Forgiveness eligible employer.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Bryant & Stratton College is an Equal Opportunity Employer.