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About the Role
SALT Service Co. is seeking a motivated and customer-focused Plumbing Maintenance Technician to perform residential plumbing maintenance calls and identify opportunities for additional plumbing, HVAC, and electrical services. This role focuses on generating qualified leads, recognizing opportunities for major replacement projects, and providing exceptional customer service.
Responsibilities
- Perform residential plumbing maintenance calls, troubleshoot plumbing concerns, and identify opportunities for additional services.
- Generate qualified leads for the plumbing, HVAC, and electrical departments.
- Identify opportunities for major plumbing and HVAC replacement projects and other qualifying home service upgrades.
- Deliver exceptional customer service by listening to homeowners’ concerns, identifying their needs, and clearly explaining recommended solutions.
- Educate customers on available services and help them understand the value of addressing plumbing issues.
- Follow company policies and procedures, including after-hours service fee requirements.
- Maintain a professional appearance, a clean work environment, and a commitment to quality workmanship.
- Communicate with management when no jobs are assigned during normal working hours.
- Assist with additional duties as needed, which may include supporting installation teams, working on SALT properties, and participating in community outreach activities.
- Collaborate with management and other departments to support company goals and operational needs.
Requirements
- Residential plumbing experience, including maintenance, troubleshooting, and repairs.
- Strong communication and customer service skills.
- A customer-first attitude and the ability to identify additional service opportunities.
- Dependability, professionalism, and a willingness to assist other teams when needed.
- The ability to work independently while collaborating with management and other technicians.
- A commitment to safety, quality workmanship, and company standards.
- A valid driver’s license and an acceptable driving record.
Skills
- Plumbing maintenance
- Troubleshooting
- Repairs
- Lead generation
- Customer service
- Communication
Location
- Hutto, TX
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Texas plumbing license or applicable plumbing credentials is preferred
Salary/Compensations
- $60,000 to $80,000 annually + Lead Generation Incentives
Benefits
- Competitive Pay
- Team Environment
- Career Growth
- Purpose-Driven Culture
About the Company
- SALT Service Co. is a rapidly growing organization that values work-life balance, embraces excellence, and treats its team members like family.
- As Austin, TX’s trusted home service experts, SALT delivers white-glove service to homeowners who need reliable, professional plumbing, HVAC, and electrical services.
- Our Mission: To Serve Our Team and Community With Love and Integrity.