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About the Role
Districts rely on accurate, timely reporting for critical decisions. This role owns LINQ's reporting and analytics product, a highly visible and cross-cutting initiative, to build and launch a tiered reporting experience across all LINQ products.
Responsibilities
- Own the reporting and analytics product end-to-end including roadmap, backlog, delivery milestones, and post-launch iteration across all LINQ product lines.
- Lead selection and implementation of a BI platform in partnership with engineering and architecture across all product lines.
- Partner with product teams across ERP, Nutrition, Payments, and State to align on reporting requirements, prioritize what gets built and when, and ensure the platform serves each product line’s customers well.
- Own the customer problem definition for reporting: synthesize customer feedback, district interviews, support trends, usage data, and internal research into a clear, prioritized picture of what to build and in what order.
- Build and communicate business cases for significant investments, including the commercial case for net-new revenue lines.
- Translate customer and business needs into a clear product backlog writing requirements, defining acceptance criteria, and driving delivery with the engineering team.
- Own internal reporting as a parallel track, ensuring Product, Customer Success, and Operations teams have consistent, trustworthy data to work from.
- Partner with engineering leadership on the architectural and platform decisions that shape reporting, including data infrastructure, tooling choices, and the long-term technical foundation, so the product can scale reliably.
- Identify and surface risks early, including compliance exposure from legacy tooling, data trust gaps that block AI adoption, and sequencing dependencies across a multi-year roadmap.
- Contribute to broader product strategy discussions, bringing data-driven perspectives on the competitive landscape.
Requirements
- 5 or more years of product management experience on SaaS products, with at least some of that time owning a reporting, data, or infrastructure-adjacent product area.
- Demonstrated experience owning a complex, multi-stakeholder product with real tradeoffs — particularly one where the technical foundation and the customer-facing product have to be built in sequence.
- Strong customer discovery skills: you know how to run district or enterprise customer interviews, synthesize what you hear into a prioritized problem set, and resist the pull toward confirmation bias.
- Demonstrated ability to drive alignment across multiple product teams without direct authority — this role touches every LINQ product line and requires building trust and shared direction across them.
- You know how to sequence, how to communicate uncertainty, and how to make the case for investing before the payoff is immediate.
- Experience in K–12 EdTech, public sector SaaS, or compliance-heavy domains preferred.
- Familiarity with federal and state reporting requirements (SRC, FERPA) is a strong plus.
- Actively uses AI tools to accelerate work including research, synthesis, writing, analysis, and rapid prototyping, and brings curiosity about how AI can help the team validate ideas faster, internally and with customers.
Skills
- Product Management
- SaaS
- Reporting
- Data Analysis
- Infrastructure
- Customer Discovery
- BI Platform Implementation
- AI Tools
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- $130,000 - $145,000 + 8% bonus
Benefits
- 401(k) plan with a 4% employer match
- Company bonus or target sales commission
- Flexible Open Paid Time Off Plan
- Paid Parental Leave
- Ten Paid Corporate Holidays
- 16 paid volunteer hours
- Medical, dental and vision coverage (PPO with FSA or HDHP with HSA)
- Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance
- Gym reimbursements
- Travel assistance
- Employee assistance program
- Pet insurance options
- Referral bonus
About the Company
- LINQ is a high-growth software company empowering K-12 district teams with cloud-based software solutions that integrate finance, HR, nutrition management, and payments.
- LINQ is trusted by 30% of school districts across the U.S.
- LINQ's Values: Act with Integrity & Build Trust, Deliver Excellence, Embrace Challenges, Collaborate & Act as One Team.
Equal Opportunity
- As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment based on their qualifications.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.