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About the Role
The Product Manager II will own one or more product features, lead project execution, and own product development plans. This role represents features within a cross-functional team, proposes new ideas based on customer understanding, and prioritizes production customer issues and defects for timely resolution. The Product Manager II will also lead demos to key stakeholders at program milestones.
Responsibilities
- Interacts frequently with customers and generates customer requirements.
- Anticipates customer needs and prioritizes them for the organization.
- Understands how his/her role impacts customer satisfaction.
- Analyzes and interprets market dynamics, including competitive announcements and events.
- Predicts short-term market changes and their implications on the product.
- Continuously aims to meet customer expectations without compromising commercial viability.
- Gathers data from multiple sources to drive solutions to business problems.
- Makes trade-off decisions between potential product capabilities.
- Evaluates product hypotheses quantitatively, including A/B testing.
- Manages day-to-day issues and problems effectively.
- Generates new ideas by analyzing product data for insights.
- Supports go-to-market strategy with clear communication of customer requirements and timelines.
- Assists on launch plans through coordinated development with external teams.
- Answers sales and customer questions regarding feature function, pricing, packaging, value proposition, and competition.
- Offers Train-the-Trainer sessions for market rollout.
- Assists on collateral for sales demonstrations and customer events.
- Outlines key milestones, outcomes, and deliverables during go-to-market and product strategy planning.
- Solves customer issues with product features that achieve business goals and metrics.
- Develops prototypes with a deep understanding of the feature area.
- Participates in product discovery for new product development.
- Manages portions of the product lifecycle.
- Is familiar with SDLCs such as agile processes.
- Determines strategic product vision and priorities for a feature area.
- Shapes and champions future product direction.
- Uses competitive analysis to drive product direction and strategy.
- Understands, formulates, and budgets operating costs to deliver revenues.
- Creates product development plans including opportunity assessment and business case.
- Considers high-level technical approaches when prioritizing functionality.
- Proficiently uses various technologies for day-to-day tasks.
- Has a firm grasp of data and technical architecture principles and best practices.
Requirements
- 4–6 years of experience in product management, business analysis, implementation, customer success, or a related role.
- Experience working with software products, SaaS platforms, data products, or technology-enabled services.
- Comfort working with technical concepts such as APIs, data structures, analytics, integrations, and software development workflows.
- Experience creating product documentation, requirements, user stories, process flows, or other artifacts that support delivery and adoption.
- Strong collaboration and communication skills, with the ability to build trusted relationships across engineering, design, sales, customer success, and external customer teams.
- Comfort operating in an environment where priorities may evolve and problems may not have clearly defined solutions.
- Experience or strong interest in building AI-driven capabilities into product strategy and requirements.
- Comfort using AI tools to support day-to-day product work such as requirements drafting, data analysis, and reporting.
- Experience in healthcare, nursing education, higher education, clinical simulation, or learning technology is a plus but not required.
Skills
- Excel
- Balsamiq
- Tableau
- Python
- SQL
- APIs
- Data structures
- Analytics
- Integrations
- Software development workflows
- AI-driven capabilities
- AI tools
Experience Level
- 4-6 years
Salary/Compensations
- $95,300 - $158,800
Benefits
- Eligible for an annual incentive bonus.
- Country-specific benefits.
About the Company
- Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity.
- We serve the research, academic and clinical communities through the application of technology and analytics to content.
- In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process.
- Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- EEO Know Your Rights.