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About the Role
Harlem Children’s Zone (HCZ) seeks an enthusiastic, dedicated, and mission-aligned Assistant Director of Data for its Promise Academy After-School & Athletics programs. This role is responsible for strengthening data quality, reporting, analysis, and data-informed decision-making across the Promise After-School and Athletics portfolio, ensuring data is accurate, timely, accessible, and aligned with organizational and program requirements.
Responsibilities
- Oversee the collection, maintenance, validation, and reporting of program data across Promise After-School and Athletics.
- Establish and monitor data-quality processes to ensure accuracy, completeness, consistency, timeliness, and compliance with HCZ and program requirements.
- Ensure Salesforce (Zora) and other approved data systems are used consistently and effectively across the portfolio.
- Conduct routine data audits and reconciliation processes; identify discrepancies and partner with program teams to resolve data-quality issues.
- Evaluate existing data workflows and systems to identify gaps and recommend practical improvements.
- Develop and maintain clear data management procedures, documentation, templates, and quality control standards.
- Support compliance with applicable funder, contract, and organizational reporting requirements.
- Generate and analyze portfolio-, program-, and site-level reports.
- Develop clear dashboards, scorecards, data visualizations, and recurring reporting tools.
- Analyze data to identify trends, gaps, outliers, risks, and opportunities and translate findings into actionable insights.
- Partner with leadership to interpret data, identify priority areas, and use findings to inform program planning and improvement.
- Prepare data summaries and presentations for leadership meetings and other forums.
- Support forecasting, target-setting, and progress monitoring by maintaining reliable historical and current performance data.
- Supervise, coach, train, and support Data Managers and Data Aides.
- Establish clear expectations, work plans, deadlines, and quality standards for data staff and monitor performance.
- Build the data literacy of program staff by providing training, tools, guidance, and technical assistance.
- Create consistent routines for data review, troubleshooting, and continuous improvement.
- Promote a culture in which data is understood as a tool for program improvement, accountability, and stronger outcomes.
- Lead and coordinate high-priority data projects from planning through implementation and closeout.
- Develop project plans, timelines, deliverables, and tracking tools for assigned data initiatives.
- Coordinate with program, evaluation, technology, operations, and other cross-functional partners to ensure data projects remain aligned and on schedule.
- Identify risks, dependencies, and barriers that affect data quality or project completion, and elevate issues with proposed solutions.
- Support implementation of new reporting tools, data processes, systems enhancements, and portfolio-wide data practices.
- Perform other duties and special projects as assigned.
Requirements
- Bachelor’s degree from an accredited college or university in data analytics, information systems, statistics, business, education, social sciences, or a related field; equivalent relevant experience may be considered.
- 3+ years of relevant experience in data management, reporting, analysis, program operations, or a related field.
- Experience supervising or leading data staff is strongly preferred.
- Experience with data visualization and business-intelligence tools such as Power BI, Tableau, or comparable platforms (strongly preferred).
- Experience with Department of Youth & Community Development (DYCD) or other public-sector/funder data systems and reporting requirements (strongly preferred).
- Experience in youth development, after-school, athletics, education, nonprofit, or community-based programming (strongly preferred).
- Demonstrated experience working with large data sets and creating reports, dashboards, or visualizations that communicate trends and performance.
- Strong ability to understand, interpret, synthesize, and present quantitative and qualitative information to varied audiences.
- Strong project-management, organizational, and follow-through skills with the ability to manage multiple priorities and deadlines.
- Excellent written, verbal, and interpersonal communication skills.
- Strong attention to detail coupled with the ability to think strategically and connect data findings to program operations and performance.
- Ability to work collaboratively with program leaders, frontline staff, and cross-functional partners.
- Commitment to the mission and programs of Harlem Children’s Zone and familiarity with issues affecting children, families, and communities served by HCZ.
Skills
- Advanced proficiency in Microsoft Excel and/or Google Sheets, including formulas, lookups, pivot tables, data cleaning, validation, and analysis.
- Experience with Salesforce or another large CRM/data management system; Salesforce experience strongly preferred.
Location
- New York
Work Type
- In-person
- Full-time
Experience Level
- 3+ years of relevant experience
- Experience supervising or leading data staff is strongly preferred
Education Level
- Bachelor’s degree or equivalent relevant experience
Salary/Compensations
- $79,000-$85,000 per year
Benefits
- Highly competitive base salaries
- Paid time off
- Employee referral bonus
- Career Advancement
- No-cost health insurance
- Life Insurance
- Short- and long-term disability
- Additional voluntary benefits
- Wellness discounts
- Commuter benefits
- Financial wellness perks
- Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)
About the Company
- Harlem Children’s Zone (HCZ) is a world-renowned education and poverty-fighting organization based in New York.
- HCZ offers a supportive and inclusive community dedicated to helping children, families — and staff — thrive.
Equal Opportunity
- Harlem Children's Zone is an Equal Opportunity Employer.