Therapy Development Representative - Austin, TX
Inspire Medical Systems Inc. · Austin, TX, US
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About the Role
Inspire Medical Systems is revolutionizing the sleep industry with an FDA-approved medical device designed to treat Obstructive Sleep Apnea (OSA) for patients who cannot tolerate CPAP. This role is crucial for driving therapy development awareness by educating providers in the community, ultimately growing pipeline and patient conversion to the therapy. The position reports to the Regional Manager and collaborates with Territory Managers to support business initiatives.
Responsibilities
- Weekly planning and execution of a customer targeting sequence.
- Develop customer confidence through education of PCPs, Internal Medicine, Cardiology, and other providers who treat/manage patients with OSA.
- Execute referral channel growth initiatives to increase patient identification and therapy adoption.
- Support monthly community education programs and awareness events.
- Partner with Territory Managers to expand/deepen physician engagement and practice growth opportunities.
- Conduct market assessments to identify growth opportunities and referral gaps.
- Support Territory Managers in growing territory pipeline and increasing pipeline conversion.
- Communicate with aligned Territory Manager on a weekly basis.
- Log customer engagements in CRM.
- Transition customers from unaware to advocacy belief.
- Create new physician profiles in CRM.
- Provide clinical coverage as needed.
- Develop understanding of implant, patient pathways, and therapy delivery processes.
- Maintain compliance with all quality system requirements and field reporting obligations.
- Understand and articulate clinical and outcomes data to the referral community.
- Complete training requirements for therapy activation and implant procedures, as directed.
Requirements
- Bachelor’s degree and 2+ years pharmaceutical, healthcare, or medical device sales experience.
- In lieu of Bachelor’s degree, 4 years minimum sales experience in pharmaceutical, healthcare, or medical device industry; or 2 years’ experience working directly with Inspire Medical Systems therapy in a clinical setting.
- Ability to travel within territory/region (including overnights) as needed.
- Referral development or market development experience.
- Territory support or account management experience.
- Clinical experience supporting healthcare providers.
- Excellent communication, negotiation, and relationship-building skills.
- Demonstrated presentation skills.
- Business acumen.
- Proficiency in Microsoft Office Suite and CRM tools.
- Demonstrated willingness to relocate for advancement opportunities.
- A valid driver’s license, proof of insurance, and/or reliable transportation are required for this position to enable travel to hospitals, clinics, and customer sites.
- Ability to perform the physical demands of the role, including lifting and moving materials or equipment weighing up to 40 pounds and routine physical activities such as standing, sitting, bending, and reaching, with or without reasonable accommodation.
Skills
- Communication
- Negotiation
- Relationship-building
- Presentation skills
- Business acumen
- Microsoft Office Suite proficiency
- CRM tools proficiency
Location
- Community-based within territory/region
Work Type
- Full-time
Experience Level
- 2+ years of sales experience in pharmaceutical, healthcare, or medical device industry
- 4 years minimum sales experience in pharmaceutical, healthcare, or medical device industry (if no Bachelor's degree)
- 2 years' experience working directly with Inspire Medical Systems therapy in a clinical setting (if no Bachelor's degree)
Education Level
- Bachelor’s degree
Salary/Compensations
- $105,000—$105,000 USD
Benefits
- Multiple health insurance plan options
- Employer contributions to Health Savings Account
- Dental, Vision, Life and Disability benefits
- 401k plan + employer match
- Identity Protection
- Flexible time off
- Tuition Reimbursement
- Employee Assistance program
- Equity awards
- Employee Stock Purchase Program
About the Company
- Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA).
- We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP.
- Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation.
- We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect.
- With positive persistence at our core, we are committed to all those we serve.
- At Inspire, we value people – your diverse experiences, backgrounds, and thoughts.
- We elevate voices and encourage learning opportunities to build a professional network that grows into community.
- We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.
- If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team!
Equal Opportunity
- Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws.
- This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs.
- Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities.
- All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
- Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce.
- Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com
- Inspire Medical Systems participates in E-Verify.