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About the Role
Process and resolve marine claims for customers, maintain communication, and provide detailed explanations of settlements and fees. This role is crucial for handling complex hull and liability claims.
Responsibilities
- Investigate the cause and extent of damages, obtain appropriate documentation, and issue settlement.
- Receive and review new claims and maintain data integrity in the claims system.
- Assign surveyors as needed.
- Review survey reports and insurance policies for proper coverage.
- Prepare settlement documents and request payment for the claim and expenses.
- Determine coverage of claims with proper limits and deductibles in accordance with policy information.
- Work with outside engineers, surveyors and various vendors.
- Conduct claim file activities including evaluation, investigation, litigation management & resolution.
- Perform other duties as assigned.
- Support the organization's quality program(s).
- Travel as required.
Requirements
- Valid driver's license and current insurance coverage required, along with motor vehicle record that meets necessary requirements.
- Appropriate state adjuster license is required.
- Three (3) years of related experience or equivalent combination of education and experience required.
- Ability to meet or exceed Performance Competencies.
Skills
- Knowledge of standard marine policies
- Good oral and written communication skills
- PC literate, including Microsoft Office products
- Good customer service skills
- Good organizational skills
- Ability to work independently and in a team environment
Location
- Remote
Work Type
- Full-time
Experience Level
- 3 years of related experience
Education Level
- Bachelor's degree from an accredited college or university preferred
- Appropriate state adjuster license
Salary/Compensations
- $100k-$120k/yr
Benefits
- Medical
- Dental
- Vision
- 401k and matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
About the Company
- Sedgwick is a company where colleagues work every day for people around the world who are facing the unexpected.
- Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
- Certified as a Great Place to Work®
- Fortune Best Workplaces in Financial Services & Insurance
Equal Opportunity
- Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
- Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.