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About the Role
The Program Supervisor will provide supportive management and administrative responsibilities to staff, ensuring they meet agency and regulatory standards. This role is crucial in maintaining the quality of care management services and supporting professional growth within the team.
Responsibilities
- Participate in daily team huddles and weekly case conference meetings.
- Participate in outreach and field visits with staff.
- Attend internal and external meetings representing patient, staff, and agency needs.
- Provide consistent and supportive direct supervision to staff.
- Organize and provide weekly supervision to the MRU Senior Outreach Coordinator.
- Assist the Senior Outreach Coordinator in organizing and scheduling events and Naloxone trainings.
- Oversee staff training needs through input into planning, meetings, and written communication.
- Support the use of data in supervision for decision-making.
- Identify and implement quality improvement trainings and activities.
- Encourage quality improvement processes and provide resources for QI and professional development.
- Cultivate a culture of inclusion for all employees.
- Adhere to all safety protocols and procedures.
- Demonstrate commitment to maintaining a safe work environment.
- Utilize knowledge of health and safety protocols.
- Perform other duties as assigned.
Requirements
- Ability to coordinate responsibilities.
- Excellent organizational and time management skills.
- Demonstrated competency in written, verbal, and computational skills.
- Demonstrated competency in the development and implementation of the interdisciplinary planning process.
- Excellent interpersonal skills.
- Ability and willingness to travel regularly.
- Willingness to be in the field with MRU staff.
- Ability to travel with staff in Agency vehicles to home visits and community visits.
- Attend weekend outreach events as needed.
- Possess a driver's license and maintain it in good standing.
- Maintain a current and valid driver's license on file with CNGCS Human Resources.
Skills
- Case management
- Substance use
- Mental health
- High-risk high need populations
- Written communication
- Verbal communication
- Computational skills
- Interpersonal skills
- Organizational skills
- Time management skills
Location
- Field
- Community
Work Type
- Full-time
- Travel required
Experience Level
- 2-4 years of experience
Education Level
- Bachelor's degree in a health profession from a program approved by the New York State Department of Education
- Master's Degree in a related health field (preferred)
- Licensures and/or certifications (preferred)
Benefits
- Medical
- Dental
- Vision
- $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
- Flexible Spending Account
- 403(b) retirement plan
- Long Term and Short Term Disability
- Legal Plan
- Dependent Care Expense Account
- Life Insurance/Supplemental Life Insurance
- Pet Insurance
- HRA
- Training programs including a Mentorship program
- Eligibility for Federal/Public Student Loan Forgiveness
- Career growth and Promotional opportunities
- Employee Perks and Discounts
- 5 Personal Days
- 10-20 Vacation Days
- 12 Sick Days
- 12 Company Paid Holidays yearly
About the Company
- CN Guidance & Counseling Services inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
- Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row.
- Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
- Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.
Equal Opportunity
- It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.